Burlington

"Not great. Store is very poorly set up. Staffing was long line even with many registers open."

"Burlington USED to be a very nice store, they had really good quality clothing, coats & more. Now it looks like one giant thrift store w/ low quality coats & clothing. I will never return to this store again. It’s not the type of store that I remember & that’s just sad!"

"Whatever you do, DON'T do a layaway here! TOTAL RIPOFF!! Better yet, STOP SHOPPING HERE! They REFUSED to refund my cash purchase with receipt, well within 30 days, when the coat I purchased for my 87 year old handicapped aunt for her birthday didn't fit her. Due to her handicap, she couldn't shop with me, so I had to guess on the size. The layaway was only 2 days completed and 14 days in layaway, WELL UNDER the 30 days of their normal return policy. I would have just bought it and returned within the 30 days if the sales clerk would have been honest and informed me when I EXPLICITLY asked for ALL of the policies BEFORE agreeing to go ahead and do the layaway. AND, on top of that, paid an extra $5 for this supposed "privilege." This is a completely underhanded method of stealing customer's money! The lazy manager wouldn't even come down to the registers to discuss it when I asked to see a manager. In 2+ years relocated here in Boardman, Ohio, I have easily spent THOUSANDS of dollars in this store to outfit my new home. At this point, I will NEVER return to this store for anything EVER AGAIN! I was an excellent customer who had spent loads of money with them, and in return for my patronage, they are too CHEAP to return a measly 70 bucks plus tax for a gift that didn't fit a handicapped person who cannot shop for herself. Pathetic, gross, and disgusting customer service. Avoid them at all costs and just go to TJ Maxx/Home Goods..."

"My son is a big boy and he needed a coat. Their sizes are not true. He tried on a 4x, which was tight around his stomach. Then he tried on a 5x and a 6x. They both fit the same as the 4x did."

"The location downsized but still able to find things My Wife GrandDaughter & Great GrandDaughter also Myself"