Quest Diagnostics Chalfont

"Please fire the the lady working I’ve NEVER written a review as I am not one to take the time to do this. IF there was anyone else working I would complain and recommend a termination to staff. Instead I’m doing it here hoping quest takes all bad reviews as truth. Most unpleasant person I’ve met working with people. The fact this woman still has a job is disgusting I’m embarrassed we are of the same race. I don’t know what else more quest needs at this point your losing customers and money keeping her and or staff."

"ABSOLUTELY THE WORST! You can never get your blood work in less than 1 hour even with an appointment. Every person who works at this location is rude and makes you feel like it’s an imposition for them that you are there. If they are so unhappy, why work there. I’ve been in this area for 15 years and it feels like it’s their mission to drive people to any other location rather than serve the patients here. They refuse to acknowledge you, make you wait even when no one is there and bark at you. AWFUL! AWFUL! AWFUL! Every single person should complain and get these lazy workers out of there."

"Worst experience ever, the tech basically kick my daughter out because she didn't have printed script. She didn't feel like looking for her script and said she can't find anything just because she was rushing to close at 12am. Such a rude person. It was on Saturday 11.18.23. It funny how we never had issues with other quest locations with the same script."

"Arrived at my appointment ON TIME and there were several people waiting who had already checked in .I could not use the ONLY check in kiosk due to woman not being able to sign in . She could not find her cards , eventually got help from another patient and after some time, more than 10 minutes and no success caught the phlebotomist and she told her she was having problems signing in . The phlebotomist said don't worry about that and took her in . I finally signed in not thinking my appointment was cancelled because I am now 10 minutes late signing in . Also the electronic scheduler on TV which shows scheduled and walk-ins was not working . After several more people arrived and went in and came out I questioned the phlebotomist when she came to the door for the next patient .Is there a problem with my appointment ? I had a 9:50 appointment and the gentleman she was taking in had a 10:50 appointment .I was told my appointment was cancelled because I checked in after the 10 minutes rule - would have been nice if she told me 30 minutes sooner . She did say she would take me, but I needed to check in again . I replied I will go elsewhere . Not Right and Very inconvenient after fasting for 12 hours . They Need a sign in sheet or a human being to acknowledge you are there.Also you might think the only person in there would say something . I like Quests web site and scheduling . Souderton and Lansdale locations are 5 stars ."

"I was here this morning. They managed to serve 3 people in 40 minutes. Like they operate and not draw blood. Will never go to this place again. You can't speak with anyone, just wait for a miracle. I gave up. Horrible experience, waste of time. Go to LabCorp!"