Morgantown Powersports

"Friend was sold the wrong oil filter for a tw200 which caused the bile to seize up while on the road. Yamaha was at fault but the manager took ownership of the problem, and was very pleasant to talk to through the process. Had mechanics take apart the engine and checked for damage at no cost. Manager side, the place is great, trustworthy, responsible. However, mechanics are different story. After the free teardown and rebuild I drove the bike down the road. A few miles I notice something is wrong, felt like the bad oil filter all over again, bike began to seize. Looked at the oil level and it was overfilled far beyond the top of the window, some oil was leaking out of the filter gasket. Manager had it towed back, and after some frustrating interaction with the mechanic, found out mechanic intentionally overfilled the oil. In his own words "Yamaha told me to so I always overfill". The manager helped us resolve this as well. I am glad we caught the problem, but it shouldn't have happened, especially not after just fixing everything. Mechanics I don't trust with a basic oil change. However the manager helped resolve the faulty part and the mechanic, at the same time, which simply wouldn't have been possible most other places. That means something."

"My son LOVES this store! He can always find exactly what he’s looking for. Huge selection of everything!!"

"I purchased my side by side from this place because they seemed to be very helpful and attentive when I was shopping. Recently I called to ask about getting my side by side picked up, serviced and dropped off (around 20 minutes away). I was quoted $90 and I agreed. I was supposed to meet them at the address i gave them around noon and was just going to hike in the woods for a while. The delivery person was two hours late. I walked around in the woods for a couple hours and decided to call to get an update. They said because the delivery driver was late it wouldn't be ready until tomorrow. So I had to walk 3 miles back to my truck and find another time to drive back down from Pittsburgh. Finally after a week of not hearing anything I called again and they told me that they could schedule something. Paid my bill and ws told the delivery person would be there between 10-11. By 1230 I called AGAIN and found out that the delivery driver was driving to the wrong location. Oh and that $90 was actually only one way so it end up being $180 for the 40 minute round trip. The least they could have done was wash my side by side. Learn from my mistake and buy your side by side somewhere else....anywhere else. You have to actually try to be that bad at customer service."

"I've purchased 1 Suzuki boulevard, and 1 yamaha V-Star 1300, and one 4 wheeler, and had nothing but good experiences with sales staff and service. Top notch! Wish they carried more street bike accessories, most accessories there are geared more to off road but over all great dealership!"

"I have used this dealership as my source for tire changes on my track bikes. I have had tires installed on magnesium wheels, carbon wheels, and bent OEM wheels. Never had a single scratch as a result of changes and I’ve always had a nice consistent balance. Great service and consistency. Great tire wear even with a bent rear rim."