Giant Food

"I am compelled to write about two superlative employees that should be recognized at the Giant at Mapledale Plaza. The first is our online shopper, Ida, who is so exceptional and always has a smile on her face. She goes the extra mile to make sure the customer is satisfied. She is a main reason why my husband and I continue to shop at this store each week. The other reason is Jack, the head of the meat department. This man went above expectations for our Christmas rib roast. Having a large family, he special ordered a large roast and also cut the bones from the roast and tied them back with butcher string as I had requested. It was perfect! It was a delicious feast thanks to a very caring man who truly cares about his customers. As a business owner in PWC, I know the importance of customer service and keeping excellent employees. Thank you, Ida and Jack! Please keep up the great work. It is appreciated! Kim Carr"

"A little bit pricier than some of the other neighborhood options, but they have the best online ordering and pickup system I've seen. The folks who pack my car are always quick and friendly!"

"This is our go-to grocery store. We ordered a cake today for our son's birthday with some vague instructions "make a place for a cheetah" and it turned out so cute! Really pleased with what they came up with. My kid is thrilled"

"Super attentive staff. Wide range of food selection and super fresh. Neat place and super organized stuff. I'm a local real estate agent and I always love to stop by this store after a meeting with my client to buy some stuff for my house. I really enjoy going here!"

"I just wanna take a moment to appreciate the workers at Giant #741 in Mapledale Plaza. My husband and I live with in-laws who are immuno-compromised and high risk; so with Covid-19 still being a thing, I'm very grateful for the online pick-up and delivery option so we can get our groceries with minimum risk of bringing something home. Thank you Giant for that. But what I really appreciate are the staff here. Even pre-Covid, they were always friendly, helpful, polite and I've never had any issues. The employees at this location have always been welcoming and helpful for my shopping experiences. After Covid hit, things got nuts and, in general, retail, food service and grocery workers don't always get the appreciation they deserve. I really hope that Giant is taking care of their employees right now, because they are MVPs in my opinion. Special shout out to the Pick Up Manager at this store: Jan. Jan and the pick-up staff members are always cheerful and every interaction is always super polite and super friendly. Jan always jokes about coming to my house (because I always order alcohol and ice cream, so who the hell wouldn't wanna hang out with me?), and always tells me to call if I have any issues with the order. The team goes above and beyond in my opinion and I really hope that they are treated like the essential employees that they are. At bare minimum, I want the entire staff at this store to know that *I* appreciate them and their service to our community. Cheers to you Jan! Sorry it's such a long review! TL;DR- The team here is great, friendly and super helpful and I'm glad to shop here!"