CVS 755 Durham Road, Newtown, PA 18940

"This review is for CVS pharmacy management. There was no salt on the drive thru. I haven’t faced this issue to any other plaza. My car slipped on the drive thru!"

"The only thing this Durham Rd CVS has going for it is that Bridge St CVS is sooo much worse. I used the drive through and asked the tall young obnoxious Pharmacist to grab me a jar of vitamins off the shelf (had my child in the car on a cold evening in a rush to get scripts and cranberry vitamins home to a sick family member… some of you may know why that’s important). He refused to help and when I asked why he wouldn’t grab them 10-ft away, he said they don’t when they are too busy. After driving away from the window and seeing only 2 cars in the lot, I went inside to find 4 or more CVS employees in the store, none looking too busy and no waiting customers. I made sure to bring the vitamins to his counter where he pretended not to recognize me. I don’t know how CVS stays in business with the poor trend in industry service, and I long for the 1970’s when a real pharmacist would bend over backwards to do anything to help his/her regulars. Nowadays they don’t even know what a regular is. Sad, CVS you should be ashamed."

"As with other reviews, the pharmacy here is rude and disrespectful. I dragged both my kids inside with me, the window was open, it was exactly 1:30 but they wouldn’t get my Rx for me bc it was lunch. It would have taken all of one minute to help me and no one else was waiting. You’d think with all these reviews about the bad service at the pharmacy someone would care and try to make this better but this store seems to be happy with unhappy customers."

"I should preface that this review only applies to the Pharmacy and NOT the cashiers/store clerks. I work at a providers office and I had a horrible experience with one of the pharmacists. I called in a patient's prescription (which I've had no trouble filling before) and a week later the patient called me to let me know that it had not been filled. So, I called to check if the prescription was ever received and I was met with an aggressive and defensive pharmacist who refused to fill the prescription because it wasn't an "e-script". She said "who doesn't use e-scripts these days? We only accept e-scripts" (which is a total lie) and proceeded questioned the legitimacy of the practice I work for which is completely inappropriate. Today, I was notified again that the script had not been filled, so I needed to call it to another pharmacy. This is unacceptable and something needs to be done about this pharmacist- I'm not the only one who has had issues clearly and she lacks good judgement."

"The CVS Pharmacist in Wrightstown was very helpful and nice. My Doctor wanted me to use a special soap prior to a surgery and printed it for me. Unfortunately, I couldn’t read it. (lol) The Pharmacist took me to the item and helped me decide what size I needed. I probably would still be wandering around the store if she hadn’t been able to read the note!"