hugoboss

"Customer service is amazing and the staff make you feel at home. The manager was very informing and helped me pick the perfect outfit! 10/10 experience"

"I was to cherry hill mall today , to return the snickers I bought online , and the guy in the store did not help me at all . , he said —you wore them outside, while my husband tried them inside the house . . Only needed another size or returning them . I was very disappointed with that store . He said he talked with manager and in the and nothing. So our option was to call the costumer service online and return them. The staff in that store is very bad . They humiliate you with your money . They do not care about the costumers and make you feel ???? , I don’t know what to say. Sorry Boss."

"Thanks to the staff working in this store #9381. Especially Mark! They are the real face of Brand! Hugo Boss can be proud that there are people who carry the values ​​of the Brand with joy, easily and professionally! They apologized for the rudeness in another store and returned the money to us for the goods bought in Philadelphia Mills."

"Easy to shop. I know every time I come here I will leave with interesting finds. Great style... never disappointed. You do get what you pay for."

"Clothing A, Customer service D. I took my son to purchase a stylish boot for his school dance, I noticed there were plenty of marks and smudges after my purchase. I asked to exchange as soon as I noticed the stains, they but they were the last pair, I then asked for a percentage off as we needed then urgently. The rep (male) said "they're %20 off, you get 30% off for damage that's double dipping so I can't" I said we'll return them and you can only apply the 30% instead of the sale. His response, "You have another option, :"You can go to the shoe kiosk in the mall and have them buffed or return them and we'll ship a new pair". Me: At cost to me for buffing? They're stained and I need them by Friday. Rep, "Sorry, those are your options" ...Well, I kept the boots reluctantly and paid for a buff bc my son is most important ❤️ SHAME"