Residence Inn by Marriott Washington Capitol Hill/Navy Yard

"I had the most unprofessional , unwelcoming experience with front desk services on Friday 1/26 . Upon checking in i was not greeted, not even with a hello how May I help you , Tiffany gives off the energy as if I’m bothering her , after taking the day and time to make a reservation via my family member who works at the corporate office, she tells me I can’t use the promo code , instead of assisting me she goes to the next customer without explaining the reservation process to ensure I get the correct room and price . It gotta to the point where Tiffany decided herself just “because” to cancel my reservation and refuse me service. I went out my way to even apologize , I NEVER called her out her name or disrespected her . I asked for the supervisor and she said there was none. Valet said she is always like this and to call the police , the security told me to record her and report it . Obviously, they know Tiffany’s attitude . I work in hospitality for over 10 years . Tiffany was disgustingly discriminating and also said “ try me” as she clocked out of work on her way out at 11 pm . All in all I was left out having to go to the embassy suit where we were welcomed with open arms."

"This is my favorite DC hotel to go to. Near Metro station and bus stops. Nice amenities. Clean and organize. Minimal employees on the floor. The only employee I saw is the receptionist, and a security in the lower ground of the hotel. Overall, it's a nice stay."

"The room was great! No view, but everything inside that you could need from a hotel room. It has a full size fridge, stove, microwave, even a dishwasher. The ONLY complaint about inside the room was no fan in the bathroom. This is my biggest pet peeve with hotels! The location was perfect for what we needed. We came for Enchant, which was at Nationals Stadium. It was a very short walk. Plenty of restaurants and stuff around. Monuments and memorials are a short drive away, as is the Smithsonian. Family of 4 traveling here, and had no issues with excess noise, or night life intrusion, and we stayed New Years Eve!"

"The hotel boasts a convenient location with clean rooms, each equipped with a full-sized fridge, dishwasher, and microwave. However, our room lacked a view; opening the curtains revealed only the opposite side of the hotel. The complimentary breakfast is served from 6-9 AM on weekdays and 7-10 AM on weekends and holidays. Notably, there is no free overnight parking. Valet parking is available at a rate of $57 daily or overnight (as of Nov 2023). For access to your car, valet service is required. Unfortunately, the hotel doesn’t feature a pool or jacuzzi, but it does have a fitness center. The lobby and breakfast areas are well-designed with various seating options. Conveniently, there’s a guest laundry with multiple washers and dryers for self-service. The hotel also includes a small market and offers the perk of 24/7 complimentary grocery delivery. While there is no in-house restaurant, a restaurant located under the building offers room delivery. Room service is provided every other day."

"Just wonderful. I enjoyed my stay at this beautiful Marriott hotel!. The staff is exceptionally wonderful! We ate some of the best free breakfast I have ever had! Perfect location, close to shops, Farmers market and the restaurants. The rooms are clean, spacious and they come with a kitchen! Easily accessible by train or bus. Be prepared to pay for parking but Don't worry, they offer exceptional valet experience. My wife three boys and I highly recommend staying here."