Rite Aid

"I’ve called this store pharmacy 4 days in a row and no one answered. Called corporate office and they couldn’t reach the store either. This is HORRIBLE customer service look at the wait time and my hang ups and still no one answered. I hit the Covid prompt and a lady had me on hold 20 minutes saying she’d get her manager but no one answered and the complaint office said if I hear nothing by the 29th to utilize my complaint number. The 29th!! It’s the 15th"

"Never fill your prescription here, you're better off at CVS, or Acme Pharmacy. They never pick up your call or pick it up and hang up. I need to know about my status of my medications because some of them require a specific manufacturer due to my allergies but nope, you'll have to go in multiple times just for one prescription and if you're lucky you'll get it."

"line inside 6 people deep because drive thru is closed due to a "staffing shortage"-- let me ask you this, if they've closed most of the Rite Aids in town, shouldn't they have a surplus of pharmacy workers? It's just greed."

"I had a prescription sent here because my regular pharmacy was out of stock and this location had it. When it was time for a refill I was told that they were now out if stock and would place an order. That was on a Friday. Let the weekend and labor day go by. I called multiple times on Tuesday and not one time did anyone EVER answer the phone. I don't live close by this location, so I didn't want to go in only for then to tell me that they don't have it. I just wanted to know when did they think they would have it in stock. I press 3 to talk to someone. No one answered. I pressed 2 to verify my prescription. It couldn't be determined so I was transferred to the pharmacist who never answered. Or the phone will ring. It sound like someone picked up but no one says anything. I even called one time and after a few rings it go back to the main menu. UT did not. It rang for about 5-8 minutes straight. Again it should like someone picked up but no one answered. This is very unprofessional. Why have a business phone if no one answers. Even if you're busy at least ask thr caller to old. This is very disappointing and frustrating."