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The Alexandrian Old Town Alexandria, Autograph Collection
480 King Street, Alexandria, Virginia, United States
About the The Alexandrian Old Town Alexandria, Autograph Collection
The Alexandrian Old Town Alexandria, Autograph Collection is a luxury lodging institution located at 480 King Street in the heart of historic Old Town Alexandria, Virginia. This boutique hotel offers guests a unique and stylish experience, with beautifully designed rooms and suites that blend modern amenities with historic charm. The hotel's prime location puts guests within walking distance of top attractions, including shops, restaurants, and waterfront views. With exceptional service and attention to detail, The Alexandrian Old Town Alexandria, Autograph Collection is the perfect destination for travelers looking for a memorable stay in a vibrant and picturesque setting.
Photos of The Alexandrian Old Town Alexandria, Autograph Collection
480 King St, Alexandria, VA 22314, United States
Reviews of The Alexandrian Old Town Alexandria, Autograph Collection
"I cannot share much detail about this hotel’s rooms because we tried to book this hotel for an event for attorneys and the sales and catering staff was non-responsive and basically told us our 20-30 person event was too small and insignificant to work with, so we weren’t worth their time of day. We have 3 separate individuals we emailed who cannot return an email within 72 hours if their lives depended on it. What’s worse is we sent someone local to go speak with them and the hotel staff tried to retrieve the sales manager to come out and he waited and waited and was told to leave his phone number and would get a call back. He’s yet to get a call back. Sad. I expect better from a Marriott and am taking our business elsewhere. I do not recommend working with them for events. This level of customer service and hospitality is the worst I’ve ever seen in my 20 years of experience booking hotel venues for events. Stay away!"
"This was our first time using this Marriott property and it started out poorly. The young lady checking us in, after I handed her my drivers license, was insisting that our reservation was cancelled, then she changed to you are not in the system and, after the other young lady working the counter said, "can I have your name" found the reservation, for four nights, in seconds. Once that situation was completed we moved onto a floor selection. We always ask for a top floor in our reservation profile and the original young lady said, you are on the top floor. We took our key, for the 5th floor, entered the elevator and noticed that there were 6 floors. OK, well lets check the room and see what it is like. Upon entering we were clearly not on the top, which we were pretty sure was the case :), but wanted to give her the benefit of the doubt, but nope. We called down to the front desk and she said sorry, you have the last room with the amenities that you requested. We decided to just roll with it. We were never told about potential construction, yet on Tuesday morning (Monday was a holiday), at around 9am drilling and hammering started above us for the next 2 hours - not conducive to working in the hotel, including taking/making business calls. Overall this was not a good first experience and this is the first time, in a long time, that a Marriott property has disappointed us to this level. Needless to say we will not be booking at this Autograph Collection hotel during our next visit to the area. Not recommended."
"For $336 a night, I'd expect a lot more... like a vending machine somewhere in building. Nope. From the moment we checked in, there were issues. The parking garage/valet is a nightmare to drive through and it was full. We had to find street parking and walk to the hotel. The service at the desk was very poor. The woman that helped us just mumbled answers. She didn't know what time the restaurant closes. The keys to our room did not work. We waited over an hour to get our door secure. By this time its 9:15 on NYE. We went to the attached restaurant that closes at 10 and was told they stopped seating people due to last call. We havent had dinner yet. At this time, in this area, on NYE, there were no options. And no vending machine. The manager in the lobby told me "We allow Door Dash. We will being it to your room." No. That didn't happen either. No one was at the desk to let driver into building. Oh, and the beds are fulls at best. Not ideal for two adults. Very disappointing stay. Try anything else."
"Lovely historic hotel in the heart of Alexandria. Rooms are a little dated and could use some refurbishing. The service was a highlight - Reise-Anne and Bethlehem at the front desk were simply amazing at responding to our request and making sure our stay with our pup was comfortable. The EV charging in the basement worked as intended. The biggest surprise was the on-premise restaurant King&Rye that had really good food and drinks. Will definitely stay here again."
"We have stayed there several times. We enjoy going there every time in the month of December. The streets are decorated with lights and it really is beautiful. Rooms are always clean, service is great. The Alexandrian is a place I would recommend any day to anyone."
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