Weis Markets

"I had to do a return. When I went into the store and saw that customer service desk doesn't open until 10 am. I went and got what I needed. At 10 am the sign was still up that the service desk is closed. I went to the register next to the service desk to check out. I explained that I have an exchange to do, but service desk is closed. Cashier told me that cashier's don't do returns and exchanges that is done at customer service desk and they are open now. I informed the cashier that the sign was still up after 10 am. I got done with my purchase and went to customer service desk where 3 employees were standing around and talking. As I am standing there waiting, the cashier walks over and starts talking about me to the employees at customer service desk. I am really not happy with this store and employees. I would recommend if you need to go anywhere for groceries that you go elsewhere and not to this store. I was in there doing an exchange and purchase for my parents. This is not how I wanted to be treated when doing stuff for my parents."

"Weis on Roosevelt Ave. Easy to shop, aisles are not cluttered with carts putting away products and if there are any, the staff putting products up always ask if I need any help finding something. Meat dept. staff are great! I travel past 2 other Weis plus Giant to go to this store. Believe me if I come across a rude worker I’ll let you know! Very well stocked also!"

"The store is clean and carries most items we need. We stopped doing our primary shopping there for several reasons: Produce was often on verge of rotting. Their policy of confusing customers with signage on every shelf makes it difficult to find a real "sale" Often sale tag will be misplaced (Pyramid of cereal boxes with large sign offering sale price but when rung up cashier states "It's only one variety of that cereal") Nearly every visit we have a sale item ring up full price. Often the sale has ended and nobody removed the signage. (They used to give you the item free if it rang up wrong but stopped doing that...) Lastly, Weis points can ONLY be used for gas, organic milk, or eggs. Other Weis stores offer a whole page of items discounted with points and a $5 off your next purchase coupon. Was told it's b/c they have gas pumps at East Berlin, How does that matter? EDIT: Weis responded with a generic "We're sorry..." No, I have spent 5 years trying to get the changes made so home-town people can again shop locally. Nothing changes. On a positive note, I forgot to mention that Weis brand immitation crab meat is better than any brand name, and well-priced. It is worth a trip just to pick some up. Also, the store manager is very helpful and has tried to address my concerns, which unfortunately originate at a corporate level so are difficult for him to change."

"Nice clean store with a great location for locals and for the number of camp sites in the area. Good prices and a really nice variety of stuff. So e items were difficult to find without asking for help but all in all I wish this store was in my local town and not the Kennies market we have."

"The five stars is because Weis actually had two employees on cash register instead of one (that’s rare post Covid), and that really does make a difference to the shopping experience, if you are crunched on time or have a lot of groceries. The other reason for the five stars is because of a newer employee, Julia, she is so personable when working at the cash register and is so kind and always has a smile on her face. More employees like Julia please."