Motel 6 Charles Town, WV 106 Jefferson Terrace Road, Charles Town, WV 25414

"Rooms are clean and smell very good. People are very friendly. Cost is cheaper than most around here. Housekeepers are friendly and do they're job very well. Overall a nice play to stay a weekend. Close to walmart and close to the races and slots."

"Worst hotel ever!!!! People living there we’re training for a hotel room lap championship because the people in the room above us were walking/running from the bathroom to the front door all night!! After 4 hrs of listening to them train it is now 3 a.m. and the kind gentleman at the front desk has a language barrier with the English language. I hope the people that stayed above broke whatever record they were going for because they never went too sleep. And to top it off the ceiling had a 10 water pocket and dead bugs on the ceiling. See attach photos."

"It was a place to cheaply rest. The man at the front desk was very friendly. The room could have been cleaner. There were stains on our comforter and they left some kind of sticky residue on the floor I'm assuming from mopping."

"Very bad experience. Got half my money back. Should have been all for what I went through physically and mentally.... cockroaches, used bars of soap and bath scrubbies in the shower. I have pictures. Had to pack up wee hours of the morning, putting everything in ziplocks and then treating everything to keep from bringing them home. I have stayed in Motel 6 before other locations and this one needs corporate to step in. Only positive-Lady at check in was very nice."

"A friend got me a room for the night. Stayed for 6 hours. The long term residents had no respect for other people. They stood outside my door having conversations loud enough to send my service animal into protective mode. I called up to the office on hour 3 and the rude woman said she would say something. After another 2 hours of loudness, I opened the door and asked the woman to move from in front of my door because she was loud. After that confrontation, I walked into the office and requested my money back or a different room. I was told I was “yelling” because the sound in their lobby reverberated and echoed. I asked for accommodation for my emotional disabilities or my money back and was told to shut up, go in my room, and stay there and that I wouldn’t get a refund because I had been in the room 6 hours even though I had called and complained about the noise levels hours before. I was also told that even though my boyfriend and I went in to check in together, that when he left for work I had to leave with him. IF YOU WANT REST, DO NOT STAY HERE!!! People are hanging outside of doors just as loud and disrespectful and disruptive as they want to be. But if you say “ok, I’m gonna stand outside and be loud like everyone else” you will be the problem for doing what everyone else is doing. If you have PTSD or any disability that is emotional or mental in nature, don’t go here. They will tell you to shut up and take it even though you’re a paying customer. I will be filing a discrimination complaint against this hotel for violating the Americans with Disabilities Act."