GIANT

"This last visit it was hard to find some of the items on our list. And, the removal of the seating near the restrooms and near the customer service in the front of the store is NOT appreciated!"

"Clean , spacious, and has a TON of variety. No complaints here! Even on the night before Thanksgiving the store was being run efficiently and with no issues. Still a great place for shopping! Self checkout is well run and any issues I have are resolved quickly. The checkout associates are courteous, professional, and do a great job of making a consumer feel welcome. Definitely a place our family enjoys shopping at. Plus, they stock Guiness 0.0 which is my favorite and have a very respectable NA selection!"

"It is crazy how far this giant has gone downhill. I stopped going awhile ago because its an absolute waste of time. I've gotten spoiled meat numerous times. Brought $10.29 organic ice cream that was beyond frost bitten. Today was the final straw a relative had gotten nice block of cheese that was $5.99 the bottom was covered in mold now we have to waste the gas YET AGAIN to return it. The shelves are half empty constantly and i like to eat organic which this store use to have a decent section but putting booze in was more important and shrunk the section by half. Now the organic section is an empty mess then only thing that sticks out is the ridiculous prices. It's pretty clear no one at this store cares perhaps this is what happens when you only hire part time and probably not even pay 15 an hour. Oh well Id expect nothing less from a corporation in corporate America. Ill be the amish will put in a little quality and care at a cheaper price"

"Giant has a great selection of products. I especially like the variety at the Deli and Bakery sections. There are a lot of available options for non-GMO, organic and vegan. The prices are a little higher but the quality is better so we still shop here on a regular basis because of the selection. However, the customer service has really gone downhill. For example, one day, I had asked an associate for help finding an item. He replied that it was "in aisle 6 or 7". That was vague and unhelpful. I only asked because I was on a time constraint and needed to find it quickly. Also, many of the associates never smile. There are a couple people at the Deli that will smile and chat a bit. It's nice. The rest of the store is literally and figuratively cold. One last thing... "Marty". I am not a fan of Marty. I read an article in The Washington Post (January 2019) that said the robot is used for identifying spills, reading prices and "collecting data". The article went on to say, “It remains to be seen what Giant is ultimately using this technology for.” Giant has always had cameras. A limited amount of surveillance is to be expected for loss prevention purposes but I don't understand why a robot is following shoppers around "collecting data". Feels like Big Brother 2 stars - Good variety, higher prices, Mediocre service, surveillance capitalism"