The Nail Cafè

"This was the worst experience I’ve had at a nail salon. I was treated horribly. I was excited to get my nails done because it had been a while since I had them done. I started off with a pedicure by the guy in the salon. He was pretty nice but barely touching me. He was very light handed during the pedicure as if he was unsure of himself or he simply didn’t want to touch me. During the pedicure he used absolutely no products, only tools. He did not use cuticle softener, callus remover or anything… & they were all right there next to him. I literally had to tell him & the owner Helen that he needs to use those things on my feet. Their pedicures are $45 I’m not sure why I wouldn’t be getting the full service & experience. They spoke in their language & he began using products. The owner was not apologetic & did not care at all. Nonetheless, my feet came out pretty nice. After that I was sat in a woman’s chair for my nails to be done. When I sat down I told her I just wanted short square nails. She ignored me. I asked her if she heard me & she said I heard you. She was short & rude & I was confused about that. I asked her if she knew how to do a design I showed her & she said ‘ok’. Instead of saying yes or no. As she was doing my nails I quickly realized that her work was horrible. The acrylic was thick & most of my nails were not filed square. She was being very light handed as well barely touching me. I knew she did not want to do my nails & I’m not sure why. Once she was done filing & drilling my nails they looked horrible literally like she hadn’t touched them. I politely asked the owner Helen if she could fix them. She tried to direct the girl to fix them & I told her no… I wanted the owner to fix them. She irritably agreed & had me sit in her chair. When I got up, the original girl said ‘thank you’ as if she was glad to have me get up. Helen was rude & short the whole time she was fixing my nails. She didn’t talk to me or apologize for anything. She acted as if I did something wrong. Mind you… I know Helen & I thought we had a rapport. When it was all set & done the total was $95 even with a 10% discount. No designs& short nails. For their prices to be what they are… there is no way I should have gotten lackluster service & horrible attitudes. I felt uncomfortable the whole time I was there. So much so that another lady chimed in on my conversation in defense of me. I will never go back to The Nail cafe & I do not suggest anyone go. They are terrible & rude."

"I’ve been so many times since its conveniently close to me! Reasonably priced, great service and they always take great care of me. Thank you Helen and Aasia!! My nails look gorgeous."

"The owner is very nice , and does a great gel pedicure that lasted me weeks. However, I can’t say the same for other services. The builder gel on my nails was done poorly by another technician. I been getting this done for years with NO breaking or issues on my natural long nails at other nail salons. Decided try this place and started lifting and cracking after 1 week, not a great application."

"Got a regular pedicure and dip gel manicure. Was left with my feet soaking in like warm water for 30 minutes. My pedicure was not fully dry when I left and got ruined. The dip gel was even worse. The sides were lumpy and the paint started chipping off after TWO DAYS. I asked the guy to make it thicker and he refused. Save your money and do it yourself…it’ll come out better. P.S. called to give them the opportunity to correct things and received no call back."

"I did my nails with Tammi and I LOVE them! She was very gentle and caring with my sensitive nails. Also, my favorite thing is that she didn’t leave any parts of my nails without nail polish. My entire nails are painted. Also, I love the ambience of the nail salon. The music is low but great, and the decor is very aesthetically pleasing. Thanks Nail cafe! Awesome service."