CVS

"The pharmacist during the weekend of January 20th was rude. She chastised me for not filling my prescription sooner and then ignored me without providing additional details. Upon my insistence for a clear recommendation I was told me that the drug was not available at all at CVS. I was directed to go to the rite aid in Quakertown PA. upon my arrival I found out that they could not fill the prescription because they did not have an order from the doctor directly for their pharmacy. I'm uncertain as to why the CVS pharmacist would direct me to a different pharmacy when there is a law (as told to me by rite aid pharmacist) that the provider must send the prescription to a certain location in order to be filled."

"I called and tried to speak to the pharmacy about an error in billing when they're filling my prescription and the lady says, "Please hold" and promptly hangs up on me. THE WORST CVS in the county and awful customer service. They just don't care and neither do their corporate contacts."

"This location refused to fill my pain medication after oral surgery. I initially understood because of the explanation that it was a technical discrepancy, but they were connected with the office for confirmation. Pharmacist still refused to fill the script. You’re telling me that no one in Pennsburg has ever gotten pain medication filled from the surgeon 10min down the road from you before? The surgeon’s office said they’ve never had this issue with any pharmacy. Instead, the person I spoke to from this CVS suggests I go around to other pharmacies and effectively beg for pain medication post oral surgery. Ridiculous."

"Simply put, they're understaffed. Pharmacies around the country are struggling because the people in charge don't want to hire enough pharmacists to actually keep the place running, so what ends up happening is the pharmacists become overworked and drained. They are less likely to provide adequate service to customers and they're mentally and emotionally suffering. It's no wonder pharmacists going on strike. They're working their hardest to answer the phone, fill prescriptions, tend to the registers, consult with customers, tend the drive-through window, and administer vaccines and COVID tests. That is a ridiculous amount of work to expect from a handful of people and customers and employees alike are suffering because of it. I hope that the employees are taking care of themselves and that they get some additional help soon. Aside from the pharmacy, the store's products are very overpriced and it can take a while to get a cashier."

"The absolute worst pharmacy I have ever dealt with. They say they put in order's for medications and never do it. I have had my doctors call multiple times due to this. A medication that has been called in for over a month and said to have been ordered was still not available today when i went to pick it up. It is truly frustrating when a pharmacy is putting u at risk medically. I am an insulin dependent diabetic and need such but they keep giving the run around. A women tech went as far as to lie about a medication being on hold when it was not, and claimed it was my Dr's issue when it was not. I get notified that a medication is ready. But when I go to pick it up it's not. If I could i give 0 stars I would. There is always one woman that is actually always sweet and helpful short dirty blonde hair cool glasses. They need more techs like her"