Walgreens 20321 Susan Leslie Drive, Ashburn, VA 20147

"I had a vaccination appointment, waited in line for 30 minutes, and was turned away because they were ‘out’. If they had any common decency they would have called to save me the trip. This was the final straw after many disappointments with the deteriorating pharmacy staff. I’m moving all of our family prescriptions and never setting foot in Walgreens again."

"I scheduled a Covid vaccine appointment for my child online yesterday. When we went to the pharmacy today, the employee said their vaccines were expired, and they couldn't provide the vaccination. I asked her why the online system indicated we could schedule there, and she said she didn't know what to tell me. Very rude, horrible customer service, and total waste of time. We'll never go back to this pharmacy."

"Have to call and ask for them to find the RX in the system in order for to prompt them to fill prescriptions that dr sends electronically. Phone menu robot unhelpful. Phone calls in queue get dropped. When picking up prescriptions, they are not always ready or even started."

"I have pneumonia, Dr called in three prescriptions at 9am. At 1030 I went to pick them up and was told not ready and didn't know when it would be ready. Here it is 350pm 1 pharmacist trying to help everybody having to wait 30 minutes. Never again!"

"Checked in 15 minutes early but 25 + minutes later with no line for vaccine . When you fill out online form bring in because they don’t have access to it . CVS was much more thorough and efficient."