Children's National Pediatricians & Associates Clinton
About the Business
Children's National Pediatricians & Associates Clinton is a leading health institution located at 9015 Woodyard Road in Clinton, Maryland, United States. As a pediatric hospital, our team of experts is dedicated to providing expert care for children of all ages, from newborns to young adults. Our passion lies in helping children build a foundation for a lifetime of good health. We understand the importance of knowing when to seek emergency care versus urgent care or a visit to the pediatrician, and our team is here to guide parents through those decisions. Trust Children's National Pediatricians & Associates Clinton for all of your child's healthcare needs.
Photos
Location & Phone number
9015 Woodyard Rd # 111, Clinton, MD 20735, United States
Hours open
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Dr. Vajta is wonderful! I always leave happy and well-informed about my child's care. Tasha is always amazing as well. My experience with the front desk however, is consistently unpleasant. Oftentimes, the phones are not on during business hours. I tried called multiple times yesterday and could not get through because the recording stated the office was closed when it was not. Diane is inefficient. I am constantly harassed about my child's insurance even though I have provided this information in the Patient portal and had it verified over the phone. Today, I was called back to the desk while in the middle of my child's appointment to provide this information for a third time. Even worse, Diane could have gotten this information from me during the 10 minutes that I waited in the lobby prior to being seen. She also repeatedly mispronounces my daughter's name even though I have corrected her multiple times. Shawan is also incredibly rude. Today I needed assistance with scheduling my next appointments and she directed me to an unmarked area where there was limited signage. When I got confused about where I was going, she made an irritated facial expression and threw her hands up in frustration! Her response to my feedback about the signage was, "Okay ma'am. I'm going to let you have that one." An apology would have been more appropriate. The lack of professionalism at the front desk really takes away from the otherwise positive experience I've had with this practice."
"My kids have been going here for 2/3 years now and I never had a problem the everyone is so kind the doctors and nurses make sure my kids are need are met I love the suggestions the environment in general is just great. Every time I go the isn’t really that long"
"The customer service is still a joke. I been trying to get ahold of someone anyone who will answer the phone to the office in Clinton MD. All the old staff and doctors are long gone. This new generation they got in place there. A mess I waited 10 minutes for someone to pick up the phone. 10 minutes to be told they would transfer me to clinton office after 40 minutes of being on hold. I hung up. Mind you this was the second time they transferred me to Clinton which I was on hold for 30 minutes no answer and that God awful music playing over and over and over"
"I have called this office multiple times for 3 days straight to confirm my kids appointments as well as get an update on one of my kids health form for school, each time I call I am on the phone waiting until I hang up. I have not been able to speak to anyone! Also, this new patient portal process is so stupid and inconvenient! I can’t do anything until I receive an invitation to join the portal which I still haven’t received! Now I can’t even get anyone on the phone! I’m writing this review while still waiting on the line, it’s been 22 minutes. This is so ridiculous!"
"Wait times are HORRIBLE.. I am calling to confirm an appointment for my daughter as I type this message and have literally been on the phone with no answer for the past 40 mins (listening to elevator music). This is absolutely unacceptable and unprofessional. I understand working with children and some things may happen that can cause a back up (I am a pediatric dental assistant) however, EVERY SINGLE TIME IS RIDICULOUS. All I need at the moment is to confirm my child's appointment."
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