Best Friends Pet Hotel

"Dr. H is the best. She loves birds, and as a bird owner I love to see it. We took our tiny 6-month-old bird in for her first check-up, and Dr. H was so kind and sweet to our scared little one. She had a feisty little doggo in the exam room next to us, and she had the little canine moved to another room because our bird was terrified of the barking. She assessed our bird, Mango, and gave us such valuable tips and info. Her assistant was lovely as well. We had some follow-up questions about our birdie's care days later, and she responded promptly as soon as we emailed (9 pm, btw). Who is this angel?! We feel so lucky to have found her!"

"A Review for Mrs. Anja: The Quintessence of Canine Care In the realm of canine grooming, one often encounters a myriad of professionals, each possessing varying degrees of expertise and dedication. However, it is an exceedingly rare occasion to find an individual who transcends the boundaries of mere professionalism to enter the realm of artistry. Mrs. Anja, who graces the establishment of "Best Friend Pet Hotel" in Gaithersburg, MD, is one such individual. Her work is not merely a service; it is a magnum opus of care, skill, and unparalleled attention to detail. From the moment one steps into the establishment, the amicable demeanor of the staff sets a welcoming tone. Yet, it is Mrs. Anja who elevates the experience from satisfactory to extraordinary. Her monthly grooming sessions with our English Shepherd, Ippón, have been nothing short of transformative. She approaches her craft with a meticulousness that is both awe-inspiring and comforting. Her hands are guided not just by years of experience, but by an innate understanding of canine psychology and well-being. Mrs. Anja possesses a unique blend of technical prowess and emotional intelligence. She is not merely content with ensuring that Ippón looks aesthetically pleasing; she goes the extra mile to ensure his comfort and happiness throughout the grooming process. Her tools are not just combs and scissors, but also kindness and empathy. It is this holistic approach to canine care that distinguishes her from her peers. Moreover, her interpersonal skills are exemplary. She communicates with pet owners in a manner that is both informative and reassuring, always willing to share insights into her methodology and the rationale behind her actions. This level of transparency is not just commendable; it is a sine qua non for establishing trust in a service as intimate as pet grooming. In conclusion, Mrs. Anja is not just a dog groomer; she is a custodian of canine well-being, a virtuoso in her field, and a paragon of professionalism. While the "Best Friend Pet Hotel" is fortunate to have a team of amiable staff, it is Mrs. Anja who stands as its pièce de résistance. I wholeheartedly recommend her services to anyone in search of not just a groomer, but a true artisan in the field of canine care."

"We had good grooming experience before, but I just called to schedule an appointment and the person on the phone was extremely mean and rude. I understand if you don't have availability in September, but making such a big deal when I ask to check availability with another groomer, all these sighs and snorts like I'm asking for something special. Isn't it your job to take calls and schedule appointments?"

"We use Best Friends for grooming our dogs and specifically use Laurie. Laurie is amazing and always does a great job with grooming both my pups. She is also great with my one pup who is extremely anxious about getting groomed and leaving our house for anything other than a walk. We love Laurie she is kind, considerate and does a great job for our pups."

"Both of our dogs have loved playing and staying at Best Friends. The staff are very friendly and treat them so well that they get excited every time we take them in the car (since they think they’re going to day camp or boarding). In addition, Noelle and team have always been very flexible with emergency boarding and grooming requests, which we greatly appreciate!"