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About the Rite Aid
Rite Aid is a well-known convenience store and drugstore located at 1700 Murray Avenue in Pittsburgh, Pennsylvania. This institution offers a wide range of products including health and beauty supplies, groceries, and pharmaceuticals. Rite Aid is a one-stop shop for all your daily needs, providing a convenient and reliable shopping experience for customers in the Pittsburgh area.
Reviews of Rite Aid
"Was once a great pharmacy. With great customer service. I had to switch. I no longer was able to reach the pharmacy department, even my physician had difficulty! Truly a safety concern. Prescriptions became delayed or unfilled, and the app started giving inaccurate prescription status's. Along with longer lines and less friendly staff. I can no longer recommend this pharmacy."
"The main appeal to this store was that it was open 24 hours. That made dealing with some of the other issues (e.g., sketchy people loitering, unfriendly associates, limited stock, etc.) worth dealing with. But the pharmacy hasn't been 24 hours in quite some time, and now the store itself isn't 24 hours on holidays. Also, when I have used the pharmacy, the wait times are usually very lengthy even when prescriptions are sent in advance. I don't blame the pharmacy staff though, as it seems the pharmacy is very understaffed. If you're in the Squirrel Hill area, it may still be a convenient location. But if you're looking for a true 24 hour pharmacy and store, try the CVS on Centre Avenue instead."
"You'll go to get your prescription after work, and there's usually 8-10 people in line with as many people waiting on the side. Normally takes 30-45 minutes to get through the line, and once you're to the front you will either have an hour+ wait, or they'll tell you your prescription won't be ready for another couple days. You might consider calling ahead to ask about your refill, but nobody picks up the phone. Even after having my psychiatrist contact them directly, I still waited for over an hour."
"Been using this pharmacy for years and I’m not sure what’s happened in the last 6 months, but it’s become completely unreliable. Long lines, scrips not ready on time, zero communication. The feel of a neighborhood pharmacy is completely gone. It’s just another empty big box store. Recently, I had to go in three days in a row to pick up my prescription. The first two days, I was told the one pharmacist working there was too busy to fill anything, but that it would be ready the next day. Waited until 3pm on day 2 and still nothing. The snickers and skittles were well stocked, though. When is Amazon going to send me my scrips with a drone? I’m ready."
"I’m surprised that this Rite Aid has a lot of bad reviews. Considering that it’s one of the fewest pharmacies in region that stays open 24 hours, this place is a life saver for parents looking for meds in the middle of the night. No one treated me badly or was rude during my visit, and it’s not taking five stars because I ran into a lot of empty shelves."
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