Big Lots
3472 Concord Road, Aston, Pennsylvania 19014
About the Business
Big Lots is a popular furniture store and home goods store located at 3472 Concord Road in Aston, Pennsylvania, United States. This retail institution offers a wide selection of affordable furniture, home decor, and other household items. Whether you're looking to furnish your home or simply update your living space, Big Lots has everything you need. Visit their Corporate Information Site for more information on careers, Investor Relations, and other Big Lots information.
Photos
Hours open
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 19:00
Reviews
"Great place. store has lots of great stuff, and there holiday decor is amazing. Everyone is very nice there and super helpful"
"Been here only once a couple years ago. It was definitely crowded with items, had a wide variety of different things. But everything was so messy and all over the place it’s hard to focus on what you’re looking at."
"UPDATE: That manager no longer works in this store. Much better experience **** Overall, I love shopping in Big Lots but... the Aston, PA store male manager Keith is very ill mannered and off putting in the way he handles his customers. While shopping I saw signs that said extra 20 percent off posted in the store. A friendly freight manager stocking shelves, Jayme asked if we needed assistance. We inquired about the sign as did a few other customers. She said since the signs are up we should get the discount and to let them know up front she said it was alright. Well..... Keith turned a question about a discount into a situation then escalated it to where I was now upset enough to change my 5 star rewiew to a 1 star. He yelled when I told him she said it was ok. He said loudly and abruptly, " I am above her, I am not giving it to you. I extended the discount for the last three days in this store, and I am not giving it to you today." The cashier kept telling me she was sorry. She should not have to apologize for her boss. I don't deserve to be treated in such a way. I worked in customer relations for a long time and I know you don't treat customers in this manner. Whatever happened to customer service training??? Does this corporation not teach this to employees or even care? Maybe not for the Aston, PA store. Be wary of you go in there."
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