Rite Aid
201 Grace Street, Pittsburgh, Pennsylvania 15211
About the Rite Aid
Rite Aid is a well-known convenience store and drugstore located at 201 Grace Street in Pittsburgh, Pennsylvania. This institution offers a wide range of products including health and wellness items, groceries, and everyday essentials. Whether you're looking for over-the-counter medications, personal care products, or snacks, Rite Aid has you covered. With friendly staff and a convenient location, Rite Aid is the go-to store for all your shopping needs in Pittsburgh.
Photos of Rite Aid
201 Grace St, Pittsburgh, PA 15211, United States
Opening hours of Rite Aid
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
08:00 - 19:00
Reviews of Rite Aid
"The customer service at the pharmacy is abysmal. They always have an attitude no matter what and there's always issues. You call in a script a day before and it's still not ready the next day."
"This used to be a good pharmacy, but I must say with great regret, that it has gone downhill immensely over the last year. The final straw was I had a script called in for a procedure the next morning. I received a text message at 7:40pm that it was ready only to go there and find out they close at 7pm. HOW does that even work??? There level of incompetence now makes me wonder if they can even get the scripts correct (which in my opinion is far more important.) Guess I'll be needing to drive out of my way now to another pharmacy. Truly a shame. :("
"What’s the point of a pharmacy being closed on the weekends? I was sent here from another location to get a medication they didn’t have, so I drove 30+ minutes to get here… never thinking a pharmacy could be closed on the weekend. Also, why would I be sent here if this was so. I walked in and figured I’d purchase something since I drove all this way, but there was one cashier and 7 people in line. I do not recommend this Rite Aid, and to be honest, I think I’m switching to Walgreens. This place has been nothing but a headache."
"Yes, I'm officially done with this Rite Aid. They have struck out many times with my scripts, but kept giving them a chance. (maybe too many chances) I finally broke down and called corporate. The person on their side of things filled my script incorrectly from the doctor. Then made it out to be like I was inconveniencing them by asking them to correct it. The gentleman behind the counter, was short with me and told me that he was done in 20 minutes and there was nothing he can do. Also that this wouldn't be corrected for 24 hours. This being Monday. So I gave them till Today to get this fixed.(which I shouldn't have to, should entrust they corrected their mistake) just trying to get my scripts transferred to another pharmacy. (Rite on Carson, South Side Works, which they are wonderful) But can not transfer until this pharmacy corrects their mistake. So I called, (which they answered this time) to check to see if it was corrected. WELL, it wasn't. Then started to give me the same excuses they did last time. Till, I told them to scroll ALL the way down on THEIR computer. That's when they saw, that someone there filled it wrong and my doctor sent over the CORRECT script. So now I'm going to wait till after lunch to call my NEW pharmacy to make sure they fixed it, because they told me that they could not text me to ensure this was corrected. Just want to get my scripts transferred and I can't even do that, because of the issues here. I've been getting my scripts filled here for at least 15 years. Its sad to see what this has turned into. Used to be an amazing pharmacy. I went through and read all the reviews about the pharmacy. They all are accurate. Call in a script, to be filled. Not filled until you get there, then are told to wait."
"The pharmacist is really rude. They never have your prescription ready. You always have to go in so that they will finally do their jobs. They go to lunch from 1:30 p.m. to 2:00 p.m. We arrived At 1:10 p.m. waited 10 minutes, and then they finally said oh well we don't have time to pull the prescription because we're going to lunch despite the fact that they weren't going to lunch for another 10 minutes. Every time we come here our prescriptions are not ready and we have to come back. They wait until you show up before filling the prescription and it's really freaking annoying and a waste of your time. It's beyond frustrating how poorly the pharmacy is run and the fact that your doctor can call in the prescription but they won't respond until you show up and make you wait. I do not recommend this place with my entire heart. They are rude and unhelpful."
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