Rite Aid 4185 Washington Road, McMurray, PA 15317

"This store is the closest store to my home. I had never been in because my experience with Rite Aid on the west coast - where I moved from - was not good. This store and the people have made me a fan. First the store is immaculate. They aisles are free from boxes or other obstacles. And it's well lit. The people working there were friendly, helpful, welcoming and made me feel like my business was valuable. They put the local Walgreens and CVS to shame."

"I had not been to this particular Rite Aide in McMurray I quite some time. I had always enjoyed going into this particular Rite Aide, however as I give the entire store top ratings …. The pharmacist who I dealt with this past week in the evening after my doctor visit to pick up a prescription… I rate her ZERO… I as told to have a seat and she was angry!! I said there is no reason to be upset… She blamed it on the heat and fan and noise. She was rude and treated me as if I was a disobedient child. In my life I never had quite an experience. SOMEONE NEEDS TO MONITOR HER CUSTOMER SERVICE BEHAVIORS AND THE WAY SHE CONDESCENDS WHEN SPEAKING TO OTHERS."

"RX is never ready on time and pharmacy techs don’t appear to know what they are doing and are very slow. Was told RX would be ready for pick up yesterday and wasn’t ready today. I guess my experience is similar to the other reviews, lazy and unfriendly staff. Will be moving my business to another pharmacy."

"Unfriendly, unhelpful, pharmacy is always backed up. I called in an order 24 hours early and it was not only not ready, the attitude I received in response was unacceptable. It is not the customer’s fault you don’t have help or short staffed or can’t fill an order. That is corporate greed. Take it up with your clearly lousy managers. The whole store save for the woman manning the main checkout desk was outright hostile. This is unacceptable."

"Got my COVID booster there by appointment, with no hassle & timely, friendly service by the pharmacist. Even though he had a line of people, he took me in order and took his time to prep and provide the booster and answer questions. So refreshing after my experience with my large local grocery store pharmacy."