Pet Lodge USA of Boardman

"My dog has been getting hair cuts from this place for a while now and used to stay in the lodge but recently we've had a very bad experience with the hair groomer. She was very nasty when we picked up our dog and our dog seems traumatized and is now limping after her hair cut. We've incountered her 2 times now and the first time I caught her yelling at my dog to sit still in the tub. I have an old small dog who barely moves during baths other then her head away from the water. I will not be bringing my dog back and would not reccomend"

"They over book dogs lock them together when customers paid for private suite and also put them in small cages they been reported to ohio department of agriculture with alot more videos and pictures group text etc. Feed animals wrong food don't feed some of them I quit there it was driving me crazy the way they neglected the animals"

"You might want to start clearing out those small cages you put the dogs in when you lie to people and tell them that their pet is getting it’s own suit. Pictures of your facility and tags with dogs names are blasted all over social media.also can’t say it only happened a couple times because there are time stamps!!! Lots of pictures! Don’t bring your pups or cats here! You’re responses to these people who love their pets are just as disgusting as this dog prison. I hope you don’t own any animals."

"We used pet lodge USA many years ago for daycare and occasional lodging then we moved out of state and loved them. When we moved back we lived to far to do daycare so had to find another daycare closer to home and work. We needed a pet lodging quickly because we needed to go out of town u expectedly and our daycare was full. Pet lodge was able to make accommodations quickly for us with no problems. Our senior dog (that used to attend daycare there) was on medication for her arthritis and lumping and the new pup (which attends a daycare but has never stayed away from home) adjusted quickly. When we picked them up our senior was not limping anymore, was running out like a pup and was so happy. The pup, he was exhausted from playing and got all kinds of love from the staff. HIGHLY RECOMMEND."