Spa Jema

"I treated myself to the sampler package which included mani, pedi, facial, and massage. I was welcomed at the door by Lucky, the sweetest dog around! Emily, the nail tech, was very kind and did an excellent job with my nails. If you’re looking for a relaxing and welcoming spa with great service I highly recommend Spa Jema!"

"We booked an early Valentine’s Day couples massage and everything was fantastic. Simple check-in, relaxing atmosphere, friendly and professional staff, and the best deep tissue massage I’ve ever had."

"This is my favorite spa in Pittsburgh. All of the massages I’ve gotten here have been amazing. Ashley and Allison are the best! I also always manage to find parking on Stanwix St which is nice. Highly recommend this place!"

"Overall, my experience yesterday (9/21) at Spa Jema was good. I had a gift card and scheduled a 90 minute massage and a 30 minute facial. The technician who did my facial (after my massage) was very good and extremely cordial. My massage was “decent”.The technician was very nice when she introduced herself and took me to the massage room. She then asked if I had any issues that I wanted to address with the massage, etc. However, after she started the massage, the only word that I can use to describe her approach is “disconnected”. A couple of examples follow. First, after I had my head/face in the cushion for a long time, because I was on my stomach, it became uncomfortable for me to breathe through my nose. So, when she stopped for a moment to change her position, I mentioned that I would need to lift and/or turn my head for a few minutes. She didn’t even acknowledge that she heard me, didn’t say “let’s take a moment” or anything. She just continued her mechanical approach. The same type of thing when she hit some sensitive nerves/muscles (not her fault). When it happened 2 or 3 times, my leg obviously jerked. Instead of saying, “oh, let’s work on that” or “that must be sensitive”, she just kept going in a very mechanical way. Never, at any point, did she ask if the massage pressure was ok, how I was doing, etc. Lastly, I was surprised that she did not massage my hands and feet. She did some introductory massage on the bottoms of my feet through the blankets at the very beginning. I had the same 90 minute massage at Spa Jema about two months ago. Both my hands and my feet were massaged. Today, that was not the case, at all. When she was done, she instructed me to put the robe on and then came in and took me to another area to wait for the other therapist who would do my facial. She never asked if I enjoyed the massage, never said thanks for coming in, didn’t offer a glass of water, didn’t say anything else. She just walked away. I have had many massages and have never had an experience like this with a massage therapist. In fact, my previous experience at Soa Jema was so much better than this. She was just disconnected and mechanical….both during and after the massage. Spa Jema is a very nice place. It is clean and has very good aesthetics."

"Absolutely love this place! The owner Jen was able to squeeze me in on a trip with a few hours to spare - amazing service! Amazing facial and massage and just great conversation. Highly recommend:) To top it off - the sweetest little dogs meet you to say hello! *** Reading the below - anyone who knows dogs knows to ask basic questions... can we pet them, age, name etc.. these dogs are the sweetest! A little old man who loves a good belly scratch & the little baby just wagging its tail away. Nothing vicious about two little poodle mixes :)"