Planned Parenthood - Planned Parenthood Prince George’s County

"This Planned Parenthood is aesthetically pleasing and safe. Normally, professionalism is not a problem. However, one of the nurse practitioners needs to re-evaluate her tone, delivery, and rhetoric when talking to clients especially when they may have to undergo a procedure to discover possible life-changing results such as breast cancer. As forwarded to management, I am concerned with a nurse practitioners's behavior and hope future clients do not undergo a patronizing experience as they attempt to take care of their health - I recommend at this time that if you are interested in receiving services from this location, that you proceed with caution - aside from that, everything else is satisfactory."

"I hate giving bad reviews, but Jesus Christ, the staff here need some training. You are dealing with women who might have cancer, please have some compassion and respect. The medical personnel here (NP and medical staff) are so compassionate and sweet, but the administrative staff and the scheduling staff are so rude and disrespectful. I made my appointment here because I believe in PP mission. I double-checked with my insurance they participate in the PPO. The day of my appointment the woman at the front desk was challenging saying because my insurance was out of state she didn't know if it was covered. She didn't offer to check. I had to call my insurance and they verified it. The insurance paid PP for everything but it is not up to the patient to verify. She was very rude and I had to be stern with her. I had my tests the NP and all the medical staff was very nice and sweet and compassionate. So for my follow up the people who schedules the appointment are rude and they know nothing etc. All this to say if you can't treat patients with respect find another job. PP will always have my support for all the services they offer women that said when you are dealing with people that are already stressed over a diagnosis respect and compassion go a long way."

"This was my first time at a planned parenthood. I came to get the birth control implant. The office was nice and clean, the workers were very kind and informative. Procedure didn't take long at all. Overall had a great experience here."

"I truly love effective care, communication and cleanliness. Not only to I appreciate planned parenthood being a phenomenal resource I genuinely appreciate the staff at this location. Friendly, thorough and honestly just Nice. Even the nurses and staff that work remotely are always more than helpful. Will continue to go here for any medical needs that they can meet. Thanks for all you guys do for the community!"