Inova Primary Care - Mount Vernon

"Great experience ! DR Nduka is amazing ! Good staff and clean and courtesy center! Professional!"

"If you want a place of integrity and patient advocacy, this place is not it. I came here as a new patient, from the first visit, it’s been all lies. Instead of just taking accountability for human errors and building trust with patients, they just give you the run around. Honestly, there is no such thing as HIPPA in this establishment when it comes to DOCTORS delivering test results over the phone. If you just say yes you are the person they are asking for, they will discuss everything until they realize it’s not the right person. Dr. Seriki 0/10, would not recommend, no bedside manner, no regards for HIPPA, no integrity, and will pin the blame on the patient if you call her out on a mistake. I guess it’s all about the money and not the patients anymore."

"Staff not so polite or professional. Would not come back to this clinic. As a new patient I definitely felt welcomed. I will try other locations. Front desk people need better “customer” service training, unacceptable. Just read comments from a year ago, nothing has changed."

"The worst experience ever! The front desk and nurse need to go back and get trained again in people skills. Ever since the prior receptionist left, the service has become deplorable. Smitten comments and aggressive tones when spoken to as a patient. The front desk will speak to you in a dismissive manner. I let the first time go but not now. When trying to explain where to locate messages in the MyChart, the nurse will say he can not see it. No effort to listen to the patient so the matter can be addressed. It is sad. Tish place used to be welcoming and made the effort to get to know the patients. I have been going here since my son was 10 and now he is 19. A change is needed."

"after waiting 3 weeks for an appointment, my appointment was cancelled three days before and the earliest rescheduling is nearly a month away. I actually want healthcare. Complete false advertising. "Why wait weeks to get answers for your health needs when you could see a primary care provider today?" If there's any capacity in being able to achieve this at all, it wasn't extended to me"