Fort Meade VA Outpatient Clinic - VA Maryland Health Care System

"This is what VA clinics should be. Everything about it works for veterans and their families. My wife and I were fed up with the attitude and dislike of veterans at the Glen Burnie Clinic, changed to the Ft. Meade Clinic, and we could not be more pleased with the change. This clinic is very pro-active in reaching out to veterans and following up after a visit. The Ft. Meade Clinic is great! After months using the VA Health system in general and the VA Clinic specifically, my wife and I could not be more impressed or pleased. Everyone has been a professional and have provided the best possible medical care. This is world class health care!"

"This was my first personal experience with care at a VA facility. I was seen on time, and Marie took my vitals and gathered all the initial information to get me into the system. Marie radiated joy and set the tone for the visit. She escorted me to the exam room, and Dr. Kent saw me in short order. Dr. Kent listened to my concerns and asked appropriate questions to devise a plan of care. I was impressed with every aspect of my visit and will definitely continue to use this VA facility for primary care."

"I’ve been using this as my primary VA source of treatment for several years and have not been disappointed. Everything has not been perfect, but on balance it is hard for me to complain. In fact, most of the things that were sub-optimal had more to do with the VA system itself rather than the care provided by staff at this facility. Moreover, I find it to be consistent with my experiences using non-VA healthcare providers. The staff at this facility actually spend time listening to me about any concerns I have in a way that far exceeds my private sector experiences. The staff at this facility are very liberal with seeking further diagnosis of issues or providing wrap around services/additional testing …much better than the private sector! The area where they underperform, in my opinion, is phone and internet communication. They are pretty bad at those. That said, the entire VA stinks in that realm. Communication related to scheduling and follow-up can be horrendous. Again, that is more of a VA system thing than something unique to this facility."

"Great service and AWESOME provider Dr. G, the front desk personnel are usually very helpful. Quality care, I love receiving my health care from this location."

"Front desk woman needs more customer service training. Very sarcastic and not helpful. Instead of making him feel stupid , how about you tell him you want to help so let me get someone else who can help you. He’s going to go to a civilian doctor instead and pay out of pocket than to deal with this location again."