Planned Parenthood - Towson Health Center

"Planned Parenthood was so nice! It was my first time visiting a Planned Parenthood (and making my own doctor’s appointment), so I was a little anxious. However the staff and nurses were kind and understood. The only downside is that you may have to wait a while (30 minutes-1 hour) sometimes the office becomes busy. So do plan in advance! The healthcare service is fantastic and would recommend to anyone looking for accessible healthcare. Thank you Planned Parenthood!"

"It takes at least an hour to get back to a room, then another 30-45 min for the doctor to actually come in. Once they come in you’re out of there in less than 10 minutes. Make sure you plan out atleast 2 hours to be here. I also feel like when women are making appointments for abortions they should be doing be doing this in a private room. I overhear all of the time appointments being made and the front desk will explain how the procedures work and the price. Not everyone wants everyone in the waiting room to know what they are there for. Not that I judge or care, I’ve had one done myself lol, but I know some women might feel uncomfortable standing there in front of a room full of other people talking about something so personal. If you’re going to go into detail about something like that it should be done privately, that’s what was done when I had mine done years ago by a different doctors office."

"Women at the front lacked empathy and instead of trying to help figure out a way that they could provide care for me while I was in pain, or sharing potential options with me about what else I might do to receive care other than telling me to go to urgent care (which costs me a lot more and it’s money I do not have because I am poor ….) they told me they couldn’t do anything and spent 20 min trying to tell me why. Why not instead say “hey I’m sure this is very frustrating for you, you spent 30 min driving and took off work to be here today, and you’re in pain, I get that, because I’m a human being just like you. It doesn’t seem like we can provide services today but here are some options - I can call billing and speak with them, I can have you pay out of pocket and here’s the cost, I can figure out why we were able to see you a few months ago on the exact same insurance and see if I can figure out how that was possible before” nope, instead just “sorry can’t help you bye.” I’m sure they understand it’s frustrating and upsetting because they’re human beings, why not acknowledge that at least….instead of immediate defensiveness and acting like I’m in the wrong for asking them to help me figure out why I can’t be seen today when I was seen a few months ago on the literal exact same insurance …. Is it not your job to help me …. Like what is your job if not to help struggling poor women who can’t access healthcare in other ways receive the care they need …… lol don’t come here. I thought planned parenthood is a place you can go when you are poor and need healthcare …………….. tf"

"This was my first time ever visiting a Planned Parenthood location and I was very nervous - this office was super lovely and nice. All the staff were friendly, helpful and informative. The location felt very safe and secure as well. They let me know that sometimes the location can be busy - but I would gladly wait for their terrific health care service. 10/10 recommend this location!"

"This is my very first visit to any planned parenthood and my experience at the Towson location has been exceptional from the moment I arrived. The place is really clean , the front desk ladies are really nice and welcoming. It wasn’t long before I was called by Misha to the back and she was very welcoming friendly and funny. She also provided me all the knowledge and care that I needed. Answering questions etc. I was seen by Nurse Katrina sweet personality and very informal about my care. I would highly recommend Towson. Thank you for all your help and your wonderful support. Skip the city and head to Towson planned parenthood."