UPMC Pinnacle Littlestown Primary Care

"I started seeing Dr. Sioma a few months ago. I have had four appointments since. Every experience has been beyond my expectations. Communications with the staff and time spent at my appointment have been nothing but exceptional."

"Front desk staff are so rude & impatient! Dr Sioma is the only good thing about this place. The nurses/medical assistants are okay but rude also. I’ve been going on & off about the same issues for some time and still no solution. Please, if you value your health go elsewhere!!!!"

"My first experience was less than stellar. I called at 11:51am on January 31, 2022 to inquire about new patient eligibility and heard the phone picked up than quickly hung-up. I called back immediately an "Lisa" answered this this time but she said "hello" twice and immediately hung-up. My third attempt, she answered and proceeded to answer my questions but when I asked to be scheduled, she said "Hello" twice again and hung-up! At this point I wanted to rule out I was the problem an restarted my phone. Upon calling back at 12:05pm the phone line was redirected to Hanover UPMC. I can only assume, you're not supposed to call leading up to lunch.. It's hard to say if I'll try again."

"Yearly check up for my son. The ONLY physical exam Dr. Bakhari did was listening to the heart. There was no listening to lungs, looking at eyes,ears,throat, palpating the abdomen, lymph nodes, reflexes, spine etc. - as you would expect from a thorough exam. Honestly, don’t even think he looked at my son”s chart because his first comment to him was “ you look sleepy today”. Yes, had he actually read the chart and his medical history he probably would’ve seen that the only thing that was really listed other than the seasonal allergies is that he has ptosis - droopy eyelids- so yes- he always looks sleepy. They also listed seasonale birth control as an allergy… not sure how it was misunderstand seasonal allergies and a female birth control for a male patient and continued on to add shortness of breath as a side effect when that was not at all the conversation!? Seasonal allergies with sinus congestion WAS the conversation. Will not return to this office. Constant change of providers is more than frustrating."

"I have been with Dr. Caterbone since he joined the Hanover Medical Group. My blood sugar levels and blood pressure are within normal limits for the first time in years. He listens, responds and acts in a timely manner. His office staff are always polite, kind and go out of their way to respond to any issues I need help with. When he relocated to Littlestown, I followed even though I live in New Oxford."