DICK'S Sporting Goods

"Absolutely love coming to this store. The team members are so helpful, starting with the manager Riley (I think she is a manager), she's helped me on a few occasions... recently with a rewards card that saddly expired that she honored and another with an exchange that was a bit complex. Tammy is also super sweet and helpful! I love coming here."

"I will not be coming back! I came to the store to do some Christmas shopping this holiday season on the night of 12/18/23. I was searching for a specific item that the website said was in stock. So I went to the service desk to help find my item. Upon approaching the desk I noticed 6 female employees chatting it up. I stood at the desk for what seemed like an eternity only to have the 6 female employees present rather dirty looks since I was interrupting their gossip session. Two of them made eye contact with me while I was at the desk and walked away. Finally one of them decided to provide customer service after I had to abruptly insert myself into their attention. Upon my request, the employees continued to talk for another 5 minutes before one of them went to look for my item. After waiting 20 minutes I had finally gotten my item. Overall, the service was horrible. I shouldn't have to feel as though I am in a hostile environment when I do business. In addition, I shouldn't have to feel like I am causing displeasure at the expense of my service request. Whoever tuns the establishment should seek to split the six of those girls up. Overall, they were not being productive and just flat-out rude to customers. As a result of my experience, I shall take my future business elsewhere to stores like Ramsey. At; least there the employees don't run away from you."

"Luis was very rude and passive aggressive towards us today. We ended up buying what we needed somewhere else due to the treatment we received"

"Clean, upbeat environment. An associate assisted me to an available dressing room and the cashier was smiling as she called me over."

"Very impressed with the assembly quality of the bike I bought for my 7yr old. The in store pickup literally took 3 minutes from when I checked in. No fuss transaction. I'll be back!"