TruCare Urgent Care 5100 Buckeystown Pike, Frederick, MD 21704

"Brought my 3 sick kids in 1 hr before closing, and everyone was so helpful! From the front desk staff, to RN Pam, to PA Vonn--my kids were well taken care of at every step. No one rushed us out, we didn't feel like we were a nuisance for such a late arrival with multiple people to be seen. Both the RN & PA were thorough, attentive, and collaborative to find the best course of care for my kids. I was so appreciative and impressed enough to return today when my eldest child fell ill again. Same deal, treated well & welcomed at the front--& since we've visited recently, check-in was a breeze. We ended up with RN Pam again and she was sweet enough to remember my family. We were seen by Dr. Tholen this time and he quickly addressed my son's needs with ease. The folks here have patient care in the bag. I literally drove past several other urgent care centers in order to come here. For us, care overrides convenience any day. Don't hesitate to come in and give them a try. Obviously, wait times will vary based on urgency and patient load, but at each visit our family was seen fairly quickly...I've spent hours in some other places. I'm so pleased to have discovered this group!"

"This urgent care has been renovated since we were here last. New paint, brighter lights and extended hours- opening at 8am now rather than 9am. They saw us immediately and staff member Pam was extremely friendly, personable and efficient, as well as the dx Vivien! Great experience. 5 stars."

"I’ve been coming here for awhile now and I must say that it’s the best Urgent Care practice around. Staff and Doctors are very friendly and knowledgeable. I’d like to say that the triage nurse Pam is the BEST!! Just seen my new doctor Dr Vivian Fonjong and I already feel like I’m her top priority as her patient. She’s very friendly and listens to my concerns. EXCELLENT place to go. HIGHLY RECOMMEND. Shout to Pam again (1/5/24) she’s always friendly and welcoming. She and Dr Vivien ROCK!!"

"I've had a lot of medical care in my life; I know good staff when I meet them. Excellent bedside manner, and excellent , efficient patient care. Pam and Michelle helped me out today. Pam was incredibly kind and funny, which always makes everything better. Michelle was quick, kind, and had an amazing attitude. Hearing a medical professional tell me "I'll fix it" about an ear infection was relieving to say the least. Getting in and out in 20 minutes while still feeling your concerns have been addressed is hard to come by."

"I have them for my primary care, and I am absolutely happy with the treatment that I get how fast they are very communicative and friendly. It’s like a family here. Sara Huffman and The nursing staff amazing heck everybody is!!! When I talk about the feeling of walking in and it’s warm and welcoming and this place is extremely professional and I love the fact that you can come in and your nurses feel like your sisters and they truly care about you. Particularly Ms. Nikki know that if you get her, she definitely cares about what’s going on with you and wants you to heal and recover fast. She has your best interest in your concerns at heart. That is a woman who loves what she does and you can feel it I usually leave with a smile."