BDK Floors

"Hands down the nastiest older lady I’ve ever encountered at the desk inside. Hostile and rude from the moment I walked in the door. I have never had someone speak to me so inhuman before."

"I do a lot of diy projects in my house and I help others with their diy projects if they are over their heads. I contacted BDK Floors for some advice, and spoke to a young lady by the name of, Samantha, on products and which ones were best for me to use. I wanted something that would last a long time, was durable, and match just about anything. She understood my needs and was extremely helpful. She told me if I had any other questions to feel free to call her back and she would try to help me out if she couldn't she would see if her boss, Dennis, or another employee could help me. I would definitely call them again. And if I couldn't do it myself (like carpet) have them come out and do it for me. Very professional staff."

"Very professional. Prompt. All around just a great company, I enjoy doing business with them! Will be recommending them to anyone in the Anne Arundel County area for all their Flooring, Tile, or Carpeting needs. Stop by their showroom they have it all."

"Great company to deal with. They have completed about 5 projects for me to date and I’ve been happy with each. Dennis is a good problem solver for unique situations and Sam in the office has been a good communicator thru the process."

"Today, I picked up a U-haul from this Pasadena, MD location in order to pick up a file cabinet and move it. Everything went well with the experience, up until the point when I got home to check my bill; and they charged me for exactly 100 more miles than what I drove. I'm thinking that returning mileage was recorded incorrectly after I had left. I immediately called BDK Flooring to discuss the error; but BDK was unable to assist me over the phone as she had a lot of customers. I then drove to the store and explained the situation. The truck was no longer there; so we could not check the mileage. I explained that it would have not been possible for me to drive 126 miles in the 2 hours that I had it; considering the time it took to load and offload the truck. I'm not sure if this was a clerical error; or if this is a dishonest business......but just sharing this experience with others. If you rent from this store...be sure to photograph and document miles in and miles out, or you will be charged over 2X what they quoted you."