Farrow & Ball Bethesda Row Showroom Bethesda Lane, Bethesda, MD 20814

"I had the same experience as someone else who left a review. Service was friendly but the colors were not consistent. When the sales rep took paint right off the shelf it was fine but then I tried to go back and get a different sheen. The second time she seemed to mix the color. There was no consistency between them. The first looked exactly like the paint card in the store. The second was a dull gray (i wanted Inchyra Blue). There is no way the sheen was the reason for that big a color difference. The paint in the cans looked very different too. I feel like they must have mixed the second one to a color card (I say this because I tried to do the same thing earlier that week with Benjamin Moore paint and it came out exactly the same color). The one off the shelf was the brilliant dark teal in the Farrow and Ball pictures."

"Picked up paint here last minute and the service was top-notch! I was able to pay over the phone and they were nice enough to leave it at a at store nearby because traffic was bad. As for the paint it is finicky but the colors are so gorgeous that I couldn’t resist. My partner is a professional diy-er and he noted that the coverage is runnier so a lot of care has to be used. He used mostly a sprayer but in some spots a roller had to be used to even things out."

"Came to Bethesda specially to get paint here and it was closed at 3.40pm on a Friday when it’s supposed to be open until 5pm! I was very disappointed not to be able to get going on my project over the weekend."

"Be careful when purchasing paint here, not only is it incredibly expensive as far as paint goes, the colors are not consistent. Recently painted a room with a farrow and ball color. I then had some AV work completed and had to touch up some places less than 2 months later. Purchased the same color and sheen only to get it on the wall and, upon drying, saw that the new paint was much lighter and didn’t blend with the original paint. I contacted F&B and they were less than helpful. Told me they don’t recommend touch ups and always recommend re-painting the whole room (Crazy). I have never had this issue with other paint brands and have been painting and touching up walls with beautiful results for years. F&B offered me 15% percent off another can but now I am not confident it will match the original color. Overpriced paint that underperforms."

"I've spent a third the price on paint that worked better than the Farrow & Ball paint did. It's a very thin paint - two coats are required, and in some places (corners where I had to use a brush) three coats were necessary. I do like the color (Mizzle) but it's not worth the work or the money. And then the retail store on Wisconsin is just that - a retail storefront. It's not where the paint is mixed so they may be out of paint at any one point. From my own experience, I'd highly recommend calling first to make sure the paint you want is in stock."