Lowe's ProServices

"UPDATE: This is difficult to rate. There is no doubt that this store has a LONG way to go in terms of their phone support. I can't count the number of times that I spent 20-30-60 minutes on hold only to be disconnected. However, when I went into the store to get the customer service that I was attempting to get over the phone, they could not have been more helpful, pleasant and courteous. The. Worst. Customer service is nonexistent. Had to go INTO THE STORE to get an update on whether my appliances had arrived because no one there can find them or return a call. They were, in fact, there so I made arrangements to have them delivered the following Tuesday. Received a call Tuesday morning letting me know that they would be delivered between 12-4. It is 6:20, no appliances, no call, nothing. I have been on hold with the store on one line for THIRTY MINUTES and on my other line for 15. Will not be returning to this store for anything in the future. Likely no Lowe's store, because they are all the same."

"Love it"

"Poor response to customers needs, products are good, but lowes do not install numerous products that they sell. No one really care about the long wait to answer calls."

"Hello DIY-ers & Shoppers, Just your typical home improvement warehouse store. If well stocked you are good, but if not...you'll be going store to store. Most of the time, staff are knowable. But different days & times will vary, on who knows what. Double check what you need & buying. And feel free to ask questions. Enjoy shopping..."