Costello's Ace Hardware of Cockeysville

"I love this store.it has everything from tools to paint, bird food, and anything you need around the house to fix things.the always have coupons and sales."

"No thank you, very unfriendly staff. I usually always use the Ellicott City Clarks ACE. Maybe I am spoiled by how friendly, helpful, and accommodating they are at that location. Was in this area for some other stops I needed and figured I would run in to grab a few things. Ended up leaving emptyhanded between the experience and the crazy markups on the SAME items other stores sell for 30-40% less. And yes the SAME item, scan the barcode with the other stores app. Ill stick to the ACE in Ellicott City. I will give it this; the store was neat and well laid out."

"I specifically went there to get my propane tank refilled, and I like the fact that I could get my own tank refilled as opposed to Exchanging. Good quick service and they charge you per pound of propane, so if you're only fillingg up half a tank you only get charged for half"

"They happily took $8,000 from me over a month ago, to setup a pellet stove, they lied about calling and leaving a VM (phone calls are easily tracked these days) and if true they never tried to call again? Patience costs you money with deceitful people, spend your money elsewhere. Edit: I pulled up my phone records and no call from them any day or time. Question is, do they fire the liar or think verizon is against them?"

"I decided to paint my kitchen ( I am a beginner & had no idea what I was doing). A friend recommended Ace in Cockeysville My review is about an employee, Marlene, who really stood out. She patiently answered my questions, was sensitive to my budget, and recommended the supplies I would need. Ten days later, I returned with questions and a need for additional supplies. It was just about 12:00 and the commercial paint side was about to close. Marlene stayed longer to assist me and answer my questions. Thank you, Marlene, for exemplifying good customer service!"