LL Flooring 1065 Edwards Ferry Road Northeast, Leesburg, VA 20176

"The Store Manager, Michael is awesome. He is willing to educate the DIY’ers on flooring options and installation!!"

"The Leesburg Store has the best customer service in the last two years I have used them for three large flooring projects. They are consistently professional, helped to coordinate the installation and have a huge selection of flooring and helped to load it in my truck."

"I went into LL Flooring after having visited two other nearby, much larger places. Garrett greeted me immediately and helped me find exactly what I was looking for. The Frederick store is closer, so he's having my order shipped there for pick up, but he was extremely helpful and knowledgeable without being pushy. I honestly couldn't even find a person to help me at the other stores I visited first. Garrett helped me quickly, so I was in and out with a superior product for the price than anything I saw when looking elsewhere. Great products, great people, and an easy purchasing experience! Thanks LL Flooring and Garrett!"

"Ordered some flooring from ll flooring online and it was being serviced by the Leesburg location. I received a phone call from Mike who was extremely helpful and ensured I received my shipment without any issues. He went above and beyond to honor my online price when FedEx said they would NOT ship my order because it was too large, and coordinated an alternative shipment."

"TL;DR- simply the best to deal with, very responsive and communicative. Great quality product and great partnership with epic flooring. We shopped around for several months trying to decide on a company and a floor type for roughly 3300 sq feet of flooring and a stair case. We ended up with 3 real proposals, one from Lowes (would not consider based on customer service and size of our job), Loudoun Valley Floors and LL Flooring (lumber liquidators). We decided on LL for the following reasons: - They had the right product to fit what we wanted - They had the knowledge to guide us away from sub par products - Good partnership with the installation company - Great communication - competitive price with 0% financing The job just finished this week- 4 really long days of work. We opted for Bellawood 5" solid plank hickory. We did our entire main level and upper level. We opted for essentially white glove service. This means they can move all the large pieces around and take care of most things. We still had to prepare by cleaning out breakables, unplugging electronics and getting small things out of the way. We also spent the week out of the way in the basement. Overall everything was amazing and I am blown away. Great products, great workmanship, great communication from the store (Michael and Garrett were AWESOME). Things to keep in mind: - LISTEN to what they tell you and take it to heart - READ the guidance and prepare - humidity is important, I picked up a pack of 4 humidistats on amazon for $13- spread them out and watched to make sure I was in range - Communicate often about questions, concerns and so forth. - I did find that the estimate could have missed some sq. footage in the quote- but at the end it was actually more than we needed- WE returned 6 boxes of flooring for full credit as easy as returning a shirt (heavier) Do not cheap out- the process is hard, the noise is painful, moving around everything in your house takes so much time and effort. i am glad we got what we wanted rather than cheaper floors. It is worth it to invest in your home."