University of Maryland Urgent Care - Easton (Formerly ChoiceOne)

"Everyone was very pleasant. I did have an appointment and they were running behind so I didn't get seen until at least an hour to an hour and a half after my appointment time. Which I understand. Also I went for a back injury and they didn't perform any scans or tests or diagnose, just referred me to an orthopedic specialist, put it as undiagnosed back pain, and prescribed me steroids and muscle relaxers. I told them I can't take steroids and muscle relaxers with my regular medication but they said they'd prescribe it anyway and I can just ask my doctor about it a different day. So I didn't find out what was wrong, I didn't get any test to find out, didn't get a proper action plan for recovery, and got medications I can't safely take that may or may not help. Again, staff was all very nice, it just wasn't very helpful and I had to pay a copay for nothing to get resolved."

"Yes, I'm a grown woman and yes, I got the soft rubber tip of an earbud stuck in my ear while I was at work. The staff at the front desk Kuanta, Ada, and Sydney, handled everything with professionalism, courtesy and a little bit of humor! They were honest about a 2 to 3 hour wait time and because I worked close they even texted me when it was time for my appointment! The doctor was wonderful AND successful. Thank you all."

"UMD Urgent Care continues to be our go-to organization for quick and routine medical needs. Their scheduling tool works well, minimizing wait times. Staff are personable and helpful."

"Everyone was very friendly and efficient! I have been there twice in a month and I had a good experience both times .The wait time was “not great” but they were courteously honest about the wait time and said they would call me back to the facility when they could see me that day. Overall until I find a decent primary doctor in this area I would happily return for care."

"My toddler had complained of an ear ache and their primary doctor was closed. I walked in with my little guy and they were extremely friendly, and professional. Jackie is always amazing and efficient. The staff put my little ones mind at ease and were patient with his inquisitive mind. I cannot thank them enough for the help they provide my family during the in between time of when our primary doctors are closed. Kelsie and Kari were the friendly staff that were so nice my son and made him smile and laugh during this difficult time for him."