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Pocono Lake Animal Hospital
257 Old Route 940, Pocono Pines, Pennsylvania 18347
About the Pocono Lake Animal Hospital
Pocono Lake Animal Hospital is a trusted veterinary care facility located in Pocono Pines, Pennsylvania. Our dedicated team of veterinarians and staff provide compassionate and comprehensive care for your furry companions. From routine check-ups to emergency services, we are committed to keeping your pets healthy and happy. Our state-of-the-art facility offers a wide range of services including preventative care, diagnostics, surgery, and dental care. Visit us at 257 Old Route 940 for all your pet's healthcare needs.
Photos of Pocono Lake Animal Hospital
257 Old Rte 940, Pocono Lake, PA 18347, United States
Opening hours of Pocono Lake Animal Hospital
Monday:
09:00 - 12:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 12:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 12:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Pocono Lake Animal Hospital
"If you love and care about your pet don’t go to this vet. Save your pet from unnecessary surgeries and pain."
"Went there for the last 6 years without a problem (for shots and spays) however when an actual complication came up the doctor told us we need to do surgery right away or my pet would die. After the surgery the problem we went in for was still not resolved and even the doctor admitted that he didn’t even get everything out. When we heard that he haven’t done what was ask we asked for a refund/compensation. The doctor then became really defensive and even told me that I didn’t care about my pet and I was “just like the others ” that “don’t care about the cat and only care about the money I spent”. With bloodwork, x-ray, and surgery they charged me over 3000. After I was yelled at I ask the techs if I could have my file and they told me NO it was their policy however if another hospital was to ask they would. When I had the other hospital call and ask them for the files they rejected them as well saying no manager was there but it was the same day I went in there to talk to the doctor himself. The picture was take the DAY after surgery and many had told me it shouldn’t have been that inflamed since 1 its so new and 2 they supposedly gave her and antibiotic shot that would last two weeks. Moral of the story is if your pet has an actual problem do not come here. I would recommend a VCA hospital instead."
"I’ve been a long time customer for over 20 years. Since I’ve been taking my pets there for so many years, I’ve never felt I had to go with another vet. However, after the last two times my experience was terrible! I’ve felt in the last several years it wasn’t about compassion anymore, it became more of a cattle call, just overcharging customers and getting as many people to bring in their pets ,wait at least 45mins and get recommended services that aren’t necessary only for the almighty dollar. NO compassion what so ever. I went a few weeks ago because my dog had a cough which I did receive antibiotic. Doctor wanted me to have unnecessary services such as, Chest X-rays , blood work and a few more things in which my bill would be over $1,000.00 I knew my dog only needed medicine not overpriced things that my dog didn’t need. I also was told if I didn’t have services done my dog could have cancer! Why would anyone try and scare you into something your pet doesn’t need only to make more money!! I also asked about a pimple my dog had on his face. He said come another time if it gets bigger. I feel I was getting blown off. It was only a pimple. Called a few days ago and scheduled appt. I went in as a walk in today meaning no charge for doctor to look at a pimple on his face. All I wanted to know is if he needed a topical antibiotic or just an over the counter med. After driving over a half hour, and waiting in my car for 35 minutes to see the vet, someone came out and told me doctor now wanted to charge me and have several tests done. How can someone just assume what your dog needs when I was told it was a walk in and then told now I was going to be charged And he didn’t even look at my dog. So, I left feeling my dog wasn’t important enough to see. All the other vets in our area aren’t taking new customers. Now I will have to drive over an hour and get established somewhere else. I now know I will get better treatment. I won’t consider going back because of the treatment my dog and I have had. It’s really sad when it changes to making money and forgetting why you became a vet. The oath that was taken doesn’t exist any longer and it’s all about the money No compassion for your pets , not respecting their owners, using scare tactics How someone can not care anymore, not fulfill the obligation they swore to uphold is beyond me I’m very upset All of the techs and receptionist are outstanding employees and they truly care"
"UPDATE- MAX has since passed away. The staff at this vet was so caring. They sent a beautiful card all signed by the staff and added a cute little card that you plant and flowers grow. Will definitely be taking all my pets to them in the future. I really feel like they care about your pet. Brought my bearded dragon there. He was a rescue with MBD. The staff was so nice and friendly. The vet tech we had was so sweet and caring (I didn't get her name) they took such good care of Max. We definitely recommend them. Very professional and prices were decent. They ask you if you are ok with a price before they do anything."
"This is the best animal hospital and clinic I've ever been too, sincerely the best and professional! I brought in my pet rat there, and it's very hard to find vets that take rats or even know about rats. Not only were they kind and compassionate, but the doctor really knew so much about my rats and had a lot of experience! And the whole office and every person I talked to was so sweet to my rat. More than nay place I've been too. Its so so rare to find such nice people, let alone people who know about rats. And when Acorn, my rat passed away, then sent me such a beautiful card. So not only professional, but the kindest and very thoughtful place. Really a great place to go I recommend!!"
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