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Banfield Pet Hospital
25401 Eastern Marketplace Plaza, Chantilly, Virginia, United States
About the Banfield Pet Hospital
Banfield Pet Hospital in Chantilly, Virginia is a trusted veterinary care institution dedicated to providing high-quality medical services for pets. Located at 25401 Eastern Marketplace Plaza, this hospital offers comprehensive care for animals of all shapes and sizes. With a team of experienced veterinarians and state-of-the-art facilities, Banfield Pet Hospital is committed to promoting the health and well-being of your furry companions. Whether your pet needs a routine check-up, vaccinations, or emergency care, you can count on Banfield Pet Hospital to provide compassionate and professional service. Visit them today to ensure your pet's health and happiness.
Photos of Banfield Pet Hospital
25401 Eastern Marketplace Plaza Ste 115, Chantilly, VA 20152, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Banfield Pet Hospital
"This is less of a criticism of this particular location so much so as the entire program -- honestly in this case it's a bit of both unfortunately. Their entire website has been down all day today so I can't access any of my pet records even though I desperately need them to make a dog hotel reservation. I called and there's nothing they can do since they can't even access the records themselves. It's one thing for this kind of maintenance issue to happen, I can kind of understand that. It's another thing for you to not communicate to any of your customers on record that the site is experiencing a blackout and that they shouldn't be alarmed when they get into the site and it shows no existing pet records. Be more transparent and communicative. Not a good look."
"Took my dog here just to get the canine influenza vaccine for daycare. Staff tried to upsell the wellness plan but when asked questions could not clarify process. The vaccine itself was 53$ with a 82$ office visit fee. The vet didn’t even touch my dog during the visit. No routine checks or exams just came in gave the shot and left after 5 min of being in the room. Was informed after the fact that when I come in to get the second dose I would have to pay the office fee again. Very much so out to make a profit at the expense of owners"
"I've been calling multiple days and just the past hour I have called five times and have been hung up on or put on hold and never been picked up again. What is going on?? I've been bringing my dog here since 2017 and can't make an appointment online but nobody picks up calls. And when you call to cancel the plan it's not always the right time. I don't understand why not just let clients know when care can't be provided anymore and stop taking our money. I bring my dog not even 3x a year and everytime it is such a struggle."
"I’ve been taking my fur baby to Banfield in South Riding since 2017. They’ve done an excellent job with her. Love the reminders they send for her health checks and vaccinations. Only had one bad experience with a doctor who is no longer there."
"I wish there was more transparency in what the “drop off” program is. The other location I went to it took 45 minutes for a routine check up. Today the appointment took 4 hours and for the first hour and a half I waited in the parking lot. I was never called to pickup and instead had to call and only went in after I was told it’d be 30 more minutes and was never called back after 2 additional hours. It really doesn’t sit right with me to have my poor pet sitting in a carrier for 4 hours with zero communication."
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