Ross Dress for Less

"This is one of best stores in the whole DMV area. The store supervisor mrs, Randa Alattar is so kind to everyone and she cares about all the customers. Best service ever. Thank you mrs. Randa for helping me during my visit"

"Great collection, but the staff who was billing, Ms. Adriana was extremely rude! She acted like she was doing me a favour by letting me pay for something at her amazing store! I will definitely not be coming here again even though I love the collection, only and only because of her. And I will definitely tell all my friends to not come here either."

"Hi, Horrible, rude and racist person calling herself manager. I was at Ross last Friday, 14th of July, 2023 around 7pm to return one item of $ 7,- . I shop at Ross for more than 20 years and my family as well and I used to recommend Ross to my friends. Facing a bad experience with that bad person so called manager. With the receipt and the tag and as I paid cash in the first place, I asked her to return it with cash , she said no and insisted not to, even though, I tried to explain to her that try first the system, it will help you or ask someone else or the manager and then she was like smiling with humiliation and told me, she is the manager and if I don't want the store credit. She said , go to another store without any shame. You can check the camera footage. I told her that I used to shop at Ross before they made a mistake and hired you because you are chasing people from the store and you wanted to make people hate this store. I had the intention to buy some stuff that day after the return transaction and because of her , I took back that item and left. Please do investigate as I can't accept the humiliation. I did ask for her name and it's RANDA. Thank you"

"I shopped there on 6/13/2023. I found some nice bargains. I went to the register only to wait over 30 minutes. One cashier for customer service, one tagging clothes and one checking customers out. Oh and one sitting at the register repricing. It was ridiculous. Person in front of me left. I then had enough and put all of my things back where I picked them up from and walked out the door. Outside was a normal day but inside line was like black Friday"

"Not a great variety of women’s clothes but the store was well organized, staff was helpful and it was a bigger store as well. Everything was well laid out and easy to find."