Trek Bicycle Fredericksburg

"I love this Trek store, not only for my Trek FX3 but also for my different brand bikes. It's always the same staff which is great seeing the same faces but also because they are very friendly and always go the extra mile. They recently gave my mountain bike a complete overall, and now it's like a brand new bike! They also added an adjusting handle bar mount to the fx3 while I waited, and it made a world of difference!"

"I've been quite pleased with the purchase I made earlier this year of an Emonda SLR 7. The quality, ride and feel of the bike suits me perfectly. Above all, the knowledgeable staff and service I've received before and after the sale is second to none. They truly go the extra mile with their support to ensure the customer is more than pleased."

"As a novice rider, I can't say enough positive things about the Fredericksburg location!!! Each and every time I have entered the store, the team has greeted me and treated me like I was the only person in the store. Ben is a perfect example of how team members should treat anyone who enters a business & you can CLEARLY see he loves what he does. To the team - THANK YOU FOR YOUR AMAZING CUSTOMER SERVICE!"

"Bought my son's bike here about a year ago. Bike has been great but have been getting flat tires with increased frequency. Each one has been a cut in valve stem. Took it in to have the rim checked. The guys at the shop drilled out the rim then filed it and sanded it smooth to make sure there were no rough edges or minor burs in the metal. Will know soon enough if this was the issue."

"I appreciate the patience and help I always get here. I never feel like someone is just trying to make money on me, or judge me because I don’t ride an 12k bike, often the opposite. I just recently baught a used fuel EX and when I brought it in not knowing what was wrong with it and was bracing for the sticker shock at all the things I had to fix, the tech pointed out things that I did not suspect, pointed out that the things I did suspect were fine and did not try to charge me for anything more. The one who took the bike in was great and the one who checked me out attempted to fix my dropper lever without charging me. Of course I forgot to mention it when I brought it in and instead of telling me to bring it back or leave it (he has every right to because it was my fault for not mentioning it), instead, he just started grabbing tools and working on it. No frustration for me throwing in a last minute and never acted like I was wasting his time. I’ve been coming here for about three years now purchasing my first Trek from Fredericksburg and I always feel welcome and have always been well taken care of. This is what keeps me coming back. I’ve been riding bikes my whole life and spent most of my time in the road world where great help, fair pricing, and being treated well if your not a top level racer are all hard to find. I genuinely believe here you get it all under one roof regardless of what you ride and how much it cost. Thank and keep it up."