Paws Dog Wash

"I have a very stubborn 180lb Rottweiler…. They went above and beyond to help me to convince him to get in the tub!! The premises are very clean and modern. I highly recommend this place. They also carry lots of dog supplies from leashes to food and treats! They even have birthday cakes for your fur baby!!"

"I’ve went to this dog wash 4 times now. The first 3 times were nice. Employees were somewhat helpful. But the last time I went will most definitely be the last time. I was doing a deshedding on my dog, which of course can take some time to do. Once I was ready to rinse my dog, the water was nearly ice cold. I gave it a few minutes to run to see if it would warm up, but it barely did. Keep in mind at this point I’ve only used the water for about 5 minutes max, just to get my dog wet and then turned the water back off. I told one of the employees that the water was cold, and she then went and got a guy which I’m gonna guess was the manager. He felt the water, said “I’m not going to lie, dogs usually don’t mind cold water. Just try to rinse him off quick” and then said he’d check the water in the back. I’ve groomed for 5 years now, I’m not uneducated when it comes to the fact that dogs do NOT prefer cold water. You can read any article, ask any experienced and good groomer, and they’ll ALL say that dogs rarely ever want to be bathed in cold water. He proceeded to go to the back, I decided I’m not going to wash my dog off with cold water so I waited. He came back, didn’t say anything, so I asked “so are all of the baths like this?” And he then asked another employee who was grooming a dog if her water was cold, she said no. So I said “ok then can we move to a different bath” and he did let us move to another bath, and then told me to “be quick because more than likely it’ll get cold since there’s still hot water in the lines” Still paid full price, as my boyfriend paid before I even got up front. Boyfriend says he thought he heard him say to his coworker “she thinks she knows everything about dogs” but I didn’t hear it myself, so I’m going to ignore that possible statement. Even if he did say that, clearly I do know my dog more than anyone else. And I do have years of experience. So I mean, his statement wasn’t wrong anyways. I don’t THINK I know things about my dog or dogs in general, I DO know. He said they had a busy day which is why the water was cold, and he did apologize. But as a person who came from this same field, if the water is COLD, how about don’t accept more customers?? How about if you have someone who ended up not being able to finish the bath, DISCOUNT THE PRICE AT MINIMUM?? I could only imagine treating one of my old clients like that when I was a groomer, I’d NEVER! “Dogs prefer cold baths” ???? Since when??? And if my dog is shivering, eyes are red and showing signs of stress, then obviously MY dog doesn’t prefer cold water and I highly doubt many other dogs would either!! I do understand days get busy. But you have to ensure people’s dogs are enjoying their experience so they don’t grow to be anxious over getting groomed!! I will not be coming back."

"The people that work there were very patient with my dogs. Their friendliness will keep me going back to that location. I am happy to have found them to trim my dogs nails."

"Great experience ! Boomer was a first time groom at 6 months. The groomer did a great job. The staff are great and the whole place is clean. Conner was patient and very knowledgeable about the breed."

"Took my pup for a bath and nail clipping. Because he's supposed to be half shepherd/ half cocker spaniel they used a de shedding shampoo. Hes been soooo itchy since. Told one price over the phone but, after his bath was charged another! Pic is before his bath. Only shepherd part on him is maybe his nose!"