CVS

"Only at this place would they be out of stock of my medication often. Also the pharmacy staff is plain rude and literally laughs at me when I pick up my prescription."

"Not sure I have ever encountered a pharmacy staff who was less helpful or more uncompassionate than this one. After a family member's six week hospitalization I had trouble getting the discharge prescriptions filled, which I expected. What I didn't expect was the complete lack of compassion, help and advice I experienced from THREE different staff members. After 3 hours of various interactions I never once heard a please, a thank you or an I'm sorry we're having trouble filling your Rxs. I'll never spend another cent here...will be going to Walgreens for all future needs."

"The staff was helpful. The pharmacist not. She was arrogant, talked over me and wouldn’t even let me ask a question, just kept repeating her same speech. Never said hello, zero empathy, total lack of feeling. I understand why she couldn’t help me but she never even said “I’m sorry we can’t help you”. Never said goodbye, just walked away. Needs a class in people skills."

"I called to have a prescription filled from my doctor that I have been getting for 15 years. And they switched it to another generic and I have reactions to all of the generic brands. They are not the same per the pharmacist. I explained this to the pharmacist. Which I never ever have a problem at cvs on 12th and Peninsula. He explained there is a process. understand to it and he has to switch it. But trying to explain to him. He was the rudest pharmacist I have ever spoken to. Did not want to hear whatcI had to say. Kept cutting me off. You deal with patients everyday. Learn how to be polite. And courteous."

"Pharmacy technician Davina helped me through a very time sensitive moment. I was urgently passing through town from out of state, and she was able to put together my prescriptions for me. Very kind, very efficient and very appreciated!! Thank you so much, Davina!!"