Williams-Sonoma

"Made to feel like a criminal for returning an item even though I had the original receipt. Very poor and demeaning customer service. I would imagine this was because the sales associate recognized that I wasn’t from the socioeconomic demographic of their usual clientele."

"This store at the Galleria mall in Mt Lebanon never stays open to its displayed hours. The mall closes st 9 on weekends, the stores hours is 8:00 pm and people close the door at 7. Today August 18th two ladies were in the store just looking st me and it was only 7:10! This happens a lot and meeds to stop."

"Loved this store!! Very nice kitchenware...lots of unique items you won't see at WalMart. Felt a little out of my element but when we redo our kitchen, we will be going there for all new utensils, dishware and counter top appliances."

"Always interesting merchandise. Prices are moderate to high, but all quality and unique. Love the layout and items in store. Convenient and plentiful parking at Galleria. Very friendly and helpful staff."

"It's a very nice store with lots of specialty items and I can understand the premium price that comes along with that. But they were asking $350 for an open box KitchenAid stand mixer that can usually be found at Walmart or Amazon for around $250 new. It's boutique store prices even at the clearance section The utensils are high quality, though, and I'm happy with the bench scraper I picked up. All the utensils I looked at seem like good quality, but the kind of thing you'd give as a wedding gift. My $5 tongs work just as well as the $45 ones they have"