ProSource of Bridgeville

"Knowledgeable, friendly, helpful and responsive....not to mention they're great selection and reasonable prices. I will be looking to ProSource first for all of my upcoming home projects."

"Disappointed with what was initially a pleasant experience purchasing materials for a small kitchen job. The service rep was in contact with our contractor for what materials we needed, and yet I found myself at Home Depot the day of the job buying new grout (the contractor wasn’t comfortable using the kind selected for us), new caulk to match it, and had to throw away an entire metal “jolly” frame for the tile because the tile was too thin to be used with it. It’s not clear to me why ProSource isn’t aware that tile they sell isn’t compatible with another material they sell, and that I was instructed to pick out because our job “needed” it. I disagree that it’s not on the service reps to know more than contractors about the products they sell. Also, if anyone needs a box of Vintage Gray subway tile, give me a call since otherwise it’s just going to collect dust in my basement - apparently the standard size, standard color tile is a “custom” order because it had to be shipped from the warehouse and can’t be returned. I understand this was disclosed on the receipt but frankly just find it to be a silly waste. I’m giving 2 stars because our initial experience when purchasing materials was friendly and prompt, but if they recommend the wrong materials, don’t expect to anything back if they can’t sell it to the next customer. Update: I see the business has responded to say they don’t have information on file for me, which is confusing, because they reached out to my husband directly after I left this review (but before adding their response) and offered us a $50 gift card rather than a $17 refund for the material. However, when we received the gift card, we saw it required us to spend $750 with the business before the end of the year to redeem it. As I mentioned earlier, we had a pleasant experience with the service rep, but the business does only seem to want to make things right if they can continue to receive money from us."

"Sophia is a great sales rep. Helpful and gets the job done. Was struggling to match some samples for my customers, but she took care of it without a problem!!!"

"Thank you Adam!!! I highly recommend Adam at Prosource!! He went above and beyond to help my wife and I get our flooring. The selection is huge a ProSource. I will only shop here from now on! Ask for Adam, he will take care of you! John"