Vivian's Nail Spa Lorton

"Walked in this morning with my mom. It was quite busy so we had to wait a little while. I didn’t mind since we didn’t call ahead. Got a mani and pedi. I think it turned out well. The place was clean and service was good."

"If I could I would give it 0 stars. I would like to share that I am someone who is polite and always tips even if I don’t like the service. But this time I did not tip at all and honestly should not have even continued or paid. This was the worst service I ever received in my LIFE. The lady who was doing my pedicure literally cut open my toe nails skin and it kept bleeding and hurt so bad. Hopefully there is no infection. I went Wednesday around 7 pm. She did not even acknowledge or apologize. I had to tell her hey you cut me and it’s bleeding. How rude Can someone be? How mannerless can someone be? This can be a health hazard and someone can get infected with this type of service. I will never go there again. My 2nd toe hurts to this day (2 days later) and hopefully there is no infection…. If there is well there is a lawsuit waiting to happen. Inserted pics for reference. Do not go here you can find much better places with better quality and service. I only went because I happened to be in that area. Otherwise I go somewhere different."

"From my last 2 experiences I do not recommend this shop the guy with tattoo does not really take his time to deliver great results, he is nice but that’s about it. Picture below 1 week update from service and nails are already chipping. What a waste of money !"

"Horrible service but i assume because I was African American, his phone and co-workers were more important. Not sure why he was rude and irritating and displayed towards me because he’s never done my nails before but then to cut my nails down low and try to say it look fine to you and its not your hand. Smh!! The staff was no help by watching him converse back and forth with his friend who was working on another ladies feet. By far the worst i cut off 1 set of nails and the the other hand is how he screwed up"

"Probably the worst and most unprofessional nail salon in the Lorton area! I went for a nail polish and my nails were done by a young apprentice. She was very friendly and polite but I had to tell her to use a buffer to make my nails look smooth and to also remove the dust before putting the nail polish on. She also didn't put a towel on the table or had me wash my hands. The next day my nail polish started to chip on all fingers. I went back to get it fixed. The owner said it was normal since it's nail polish!! So they take your money and tell you afterwards that the service doesn't last more than 24h!! I had nail polish that hold for way longer than that and would not have paid $15 if I knew it was going to be messed up the next day! Not only he refused to redo my nail but also did not agree to refund me. He said that he would not get paid to redo my nails. How unprofessional is this!! Just look for another place that won't steal your money!!"