Rose Nails & Spa 8403A Richmond Highway, Alexandria, VA 22309

"We went to get gel nail polish. First my wife got two cuts during procedure which ai thought may be normal and then whole nail polish came off on 4th day just like a fake plastic nail (even though the nail polish was on real nails) and her nail broke as well. The worst experience!!! It was Christmas time. I called 4 days every other day and no one picked up the call and 5th time someone picked up and told me that manager will call me back. I haven’t received a call from manager for a week. I called back again and they said “why you did not call earlier”…..Seriously!! As a reference these are not fake nails, this is gel nail polish which came off. Update: I called after the owner’s response. No apology, and they said we don’t accept complaints more than 3 days old but for you we can make exception. You can comeback. I am not coming back 1 hour 40 minutes to get these cheap services."

"Still newer to living on this side of town and trying to find my go to places. Well I'm sure glad I checked this place out! I work on my feet so I appreciate the massage and extras a little more than just a good paint job. From the friendly greeting, delicious hot ginger & honey tea, and the professionalism, also they have the GOOD massage chairs. Definitely worth every penny no matter what service you pick! I just found my go to nail salon!"

"Great service, very accommodating, offered me water upon sitting. Ben did a great job with my nails. He was attentive , and took his time. Also he is very personable and kind. I’ll be coming here from now on!"

"Love this place.. lots of things to get. The massage was good. They have packages that are really good prices. The people who work here are awesome. I was comfortable, they listen and are very friendly. Kept me laughing. And kids were treated well as well.. I'll be back everytime in in this state. Thanks for a great day! Ps. They are clean."

"So I came to Rose for the first time today, and I just say, AMAZING SERVICE! I got a full set & pedi by Tina. She took her time, paid attention to exactly what and how I wanted my nails done, and she did AMAZING! Also, they offer shoulder massages while your nails are drying!!! Super sweet family oriented business. They make sure to make you feel good, ask if you need anything, offer you beverages. 10/10 experience! Highly recommend!!!!!"