Walgreens 3446 Olney Laytonsville Road, Olney, MD 20832

"I called to check on a prescription and dealt with Judith. She talked low and fast and I couldn't understand her. When I asked her to speak up she got EXTREMELY rude even yelling at me and accusing me of being rude. I have done business with Walgreens all over the country and I have NEVER had someone treat me as badly as the employees at this store. We're all just trying to get by why be so degrading and rude to the customers?"

"My flu shot was administered incorrectly into my deltoid, did not use proper technique, by the cashier with limited to no vaccine knowledge. He had to ask what is a "quadrivalent" and had to ask the pharmacist for the manufacturer. Go to an urgent care. Avoid. or at least make sure the person who is giving you the vaccine is certified, knowledgeable and capable."

"The pharmacy is amateur hour! Went to get COVID shots, long line of elderly folks being kept waiting, no status update. Lori was very rude on the phone and has a severe attitude problem (including cutting me off when she didn't know the answer and ending the conversation with an "m-hm", as if I had bothered her by confirming information about my appointment), but had no problem being chatty with customers in line and asking personal questions. If you don't know how to serve customers professionally and with curtesy, don't be in customer service! I was finally seen 40 minutes after my appointment time. They got my address incorrect on forms, asked me three times for the spelling of my first name (it's a five letter name, but these look like the kinds of folks pushed through by our great public education system, despite rudimentary reading, writing and reasoning skills). Do yourself a favor, go somewhere else!"

"the guy basically tried to accuse me of stealing. Before I even took everything out of my bad he goes “you know you have to pay for that?” HOW DARE HE. I got extremely uncomfortable so I just put the Walgreens bag back along with all the items that were still in the bag. It was a store manager. I felt embarrassed and so uneasy. Walgreens, you have officially lost. A loyal customer."

"Judith, the pharmacist here, is so incredibly helpful. When she was off, another pharmacist had to call her to walk through processing my prescription (it was not a routine refill) and she quickly walked them through the process. She’s always so gracious with her time when they are super busy, I really appreciate her help and will continue using this pharmacy because she’s so great at her job!"