Safeway

"Let me start off by saying I have been a union member in the construction industry for 36 years. After I heard Safeway was also part of a CBA I decided it was time I patronized this store that employed union members much like myself. I walked in and went right to the customer service desk to apply for a members card, because of the sale flier I received in the mail,appeared to have better deals than the grocery store I had been patronizing for the last 25yrs. The first thing I noticed as I walked into the store was how dirty and unorganized it was(product seemed to be sitting in the isles because there was no more room on the shelves and grocery carts were few) I waited 10 minutes at the customer service desk to apply for a members card but a Safeway customer service employee never showed up to assist me so needless to say I will never return to patronize Safeway I will just stick with the store that has been faithful to me since I was a kid going there with my parents. Shame on u Safeway!"

"Honestly the bibigo chickens are the worst; I will not be ordering this frozen product again; it's just the chickens that seriously sucks bcus Everytime I have tried it deep fried, pan fried, or baked; it all gives me a headache; salt content way too high. Otherwise this would be a five star review but three star review because the potstickers, dumplings, bao rolls, and especially the bulgogi dumplings are definitely five star taste."

"Whoever the girls were working the deli the afternoon 12/17 need lessons in customer service. They were more worried about gossiping about their coworkers then helping customers. I’ve worked retail for over 20 years. If I acted like that I would have been fired. Their behavior was disgusting. They were clearly upset with me disrupting them. Food safety clear was not a priority either. I’m surprised the health department hasn’t shut that place down."

"I don't usually shop here but it's the night before Thanksgiving and I need French fried onions, because the other place doesn't have them. There seem to be a lot of cars in the lot, so I'm prepared to a) not find what I need, and b) wait in line a long time. But.... found them right off, and the line was short!"

"The store is fine, maybe a bit pricey compared to their competitors, the bigger issue is it's a little bit too complicated of a shopping experience. They have lots of deals and sales if you use their app, the problem is the app doesn't work that well, it often doesn't sync up to your customer card account, and you have to spend a lot of time at the register working with the cashier to try to figure out which sales price are being recognized by the app and which ones are not. Trips that should take 15 minutes end up taking 40. I don't understand why there's such levels of complexity. I know Safeway wants people to use the Safeway app, but if the use of it is prohibitive to people shopping at your store, or they can't figure out what sales prices are on the card and which ones are on the app, it just makes for unpleasant shopping experiences most folks don't want to repeat."