CVS

"If I could give zero stars I would. A patient went to pick up Rx one day after it was called in and was told it was not sent by Dr. This was a lie. When we called to inquire, they admitted the prescription was written down by pharmacist and just never "entered into the system". The pharmacist did not offer an explanation, excuse or apology. Totally unacceptable! We will advise our patients to go elsewhere."

"CVS on Rosemont Ave has plenty of parking although the parking lot needs to be resurfaced. The exterior is well lit and clean. The interior was recently updated. Pharmacy drive thru can get crowded at peak times, otherwise, it has one or two cars at most. Pharmacists are always helpful with answering questions in drive thru and inside the store. The store has a little bit of everything. Checkout rarely has a wait of more than a minute or two. It is easy in and easy out. Product pricing is higher than a Walmart but you can't beat the convenience. The same goes for most pharmaceuticals. The lot and store are handicap accessible."

"The pharmacy employees are unfriendly and barely assist you. They don't automate a call/text you to let you know your prescription is ready, like my old CVS. I dont want to call in as much as they dont want to answer my calls."

"Worst pharmacy we have used in Frederick. Take weeks to fill prescriptions and are not consistent at all. Also do not send notifications when prescriptions are filled. So you have to go constantly to check. Rude staff."

"Been a customer here a long time. I tried other chain pharmacies and thought this was the least horrible. However after constantly screwing up my medications including changing scripts to try to get them approved, instead of letting my doc deal with it, and even LYING about prior authorizations, I've decided to use MASTERS PHARMACY instead. CVS is just a bad experience for doctors and patients alike. Also if you compare prices, you'll find its the most expensive."