Hilda's Cleaning Services Inc

"Had her .. when her price kept going up....... Not dependable... Couldn't TRUST"

"We scheduled a deep clean along with oven and refrigerator cleaning. Hilda and Patricia were so friendly and did even more than expected. Don’t hesitate to book, you will not be disappointed. I can’t remember a time when my house was cleaner, so thorough and very much appreciated!"

"I can’t believe it the girls did an amazing job as always been with Hilda for almost 4 years. And all I can say is wow but unfortunately I’m just finding out that the tips that i give the girls on the check they don’t receive it. It’s unacceptable that the owner is keeping there hard working money honestly I wish i could help theses girls but it breaks me that they aren’t getting there tip money for no on they will get it in cash i will give it to each girl my self it breaks me they work so hard and she really takes the tip like wow. Im sorry but no Im not from the Georgia location im in Annapolis im keeping my self anonymous due to i don’t want the girls the get in trouble around the time for Christmas and New Years the owner Ms.Hilda came and grad the check and the girls did not receive there Christmas or New Years tips I know what I leave them and that’s very unprofessional and I will cancel my services soon also Unfortunately I don’t think we have anything to talk i will also talked to my friends that i had referred and see if this is also happening to the girls that clean there house this is very upsetting we pay for a services and still take the girls tips it’s very sad and these girls are so lovely polite and every though they don’t speak english very well they are so respect and amazing in what they do"

"TLDR: ABSOLUTELY HORRIBLE, DO NOT USE THIS CLEANING SERVICE UNLESS IT’S FOR A CARPET CLEANING. Hilda was over 30 mins. late to perform my scheduled in home estimate. When the cleaners came on our scheduled date, they arrived over 45 mins. late only after the company called at the time they were supposed to be there to notify me that they’d be late, citing workers calling out as their reason. When they did finally arrive, I went over everything I wanted cleaned once more, and I specifically requested that they call/text when they were finished so that I could return home to look over their work and pay. Their office calls about two hours later stating the cleaners left and the carpet cleaner (another service I scheduled from them for the same day) was there, waiting to be let in. Once I arrived there to let the cleaner in, I noticed that absolutely nothing appeared to have been cleaned besides the floor being vacuumed (even the carpet cleaner mentioned this). The only thing they were able to do on time is send an invoice that didn’t include the discount the office had said they’d apply for the inconvenience (I’d scheduled them for Black Friday at 7AM to get it done and out of the way). Luckily, I was 15 minutes away from my house and could drive back and forth w/ no issue. After rescheduling to have them come back out to clean properly, they then say that they can’t clean things I’d specifically requested that they clean (the walls). After a brief back and forth w/ someone named Britney, over what was/wasn’t said, the cleaning service was terminated altogether. The only reason they don’t have zero stars is because It’s not possible to give a company that, and the carpet cleaner (Cody) was super professional throughout the whole situation (from scheduling until the day of) and did a great job with cleaning the carpet. Overall incredibly unprofessional, inconsistent service."

"I have been using Hilda’s Cleaning Service for 15 years. They do a fantastic job. The house is so clean and smells great after each cleaning. Your staff is very professional and trustworthy. Lauren D."